Reviews: Etsy Sync ‑ velopLab

Customer reviews: Etsy Sync ‑ velopLab

Reviews (64)

Overall rating

4.7

5

37
4
3

1
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2
1

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What Merchants Think

Overall, merchants have a mixed to positive opinion of "Etsy Sync ‑ velopLab." Many users appreciate its simplicity and effectiveness in syncing Shopify and Etsy products, which saves them time and reduces errors. However, some merchants have encountered significant issues, particularly with syncing complexities and customer support responsiveness.

Key Strengths

Ease of use and straightforward setup
Effective in maintaining real-time inventory sync
Cost-effective compared to alternatives
Helpful and responsive customer service
Ability to set different prices for Etsy and Shopify

Common Concerns

Issues with syncing certain product information, like titles and descriptions
Slow or insufficient customer support in some cases
Doesn't export shipping data from Etsy to Shopify
Some merchants experienced unexpected changes to SKUs during sync
Marketing claims not always aligning with actual capabilities

Final Thoughts

"Etsy Sync ‑ velopLab" is generally well-received, especially by users who prioritize ease of use and effectiveness in inventory management between Etsy and Shopify. While the app is praised for its simplicity and pricing, prospective users with complex requirements or existing systems should carefully evaluate the app's capabilities and support service.

Sugoi JDM

Nov 26, 2024 on Shopify

UPDATE: We left this review after having issues with their application. We are not using any other application on this store. We manage other Shopify stores with a more expensive subscription plan and have no issues. Additionally, as others have mentioned, they make excuses as to why their application cannot export data from Etsy to Shopify. If you make a sale on Etsy, their application cannot export shipping data to Shopify. They blame Shopify, but we know this is not true. This application does not work as advertised. Unfortunately, this application is horrible. Support is slow, and the misleading marketing is very shady. I would stay away from it unless you are just starting an Etsy or Shopify store. Additionally, they make excuses as to why the advertised options do not work. You must manually link all your items to Shopify, which takes days if you have a more extensive catalog. This application overrides your current date on Etsy to some Default settings, which made us have to redo over 500 items in our store.