Swatch King: Variants Options logo

Customer reviews: Swatch King: Variants Options

Reviews (1,875)

Overall rating
4.9

What Merchants Think

Swatch King: Variants Options is highly appreciated by merchants for its ease of use, robust customization capabilities, and exceptional customer support. Many merchants have found it to be a valuable addition to their online stores, helping them to effectively manage and present product variants. Despite a few initial setup challenges, the overwhelming support and quick resolution from the customer service team make the app a recommended tool for enhancing e-commerce platforms.

Key Strengths

  • Outstanding customer support, often resolving issues in minutes.
  • Easy and seamless customization of product pages.
  • High rate of satisfaction with the app's features and functionality.
  • Effective management and display of product variants.
  • Valuable for improving product display and conversion rates.

Common Concerns

  • Some merchants experienced initial setup issues.
  • Mixed feedback on image quality, though issues were quickly resolved.
  • Complexity in some areas of the app that may require support assistance.

Final Thoughts

Overall, Swatch King: Variants Options is a highly recommended app that significantly enhances e-commerce product pages by offering comprehensive variant management and customization tools. Its top-tier customer support ensures that any challenges are swiftly addressed, contributing to a positive user experience. The app is considered a must-have for businesses looking to optimize their storefronts, demonstrating a strong potential to boost sales and customer satisfaction.

Cobwebs Of The Mind

Sep 24, 2024  on Shopify

The app is exactly what is needed and is full of options for any possible scenario regarding our needs. The support has always been relatively immediate whenever I needed interaction, and they resolved any problem almost immediately. Overall, there was excellent support, an excellent app, and great prices. That deserves 5 stars. It is worth the money and the time to set up (which is minimal).

SPIEZ

Sep 24, 2024  on Shopify

good

Gtworld.de

Sep 24, 2024  on Shopify

Amazing App and great support!

PopSockets® | Southeast Asia

Sep 24, 2024  on Shopify

100% recommended! customer service representative was quick to resolve the issue. Thank you for all the help!

Capel Rugs Wholesale

Sep 24, 2024  on Shopify

Great App with many features to make your Variant Based products stand out to your customers and enhance the customer experience on your site. We are upgrading our site currently and are looking forward to implementing many of the new features. It's great to see StarApps making continued improvements when many other apps have grown stagnant! The customer service continues to amaze me, going above and beyond to make corrections in a timely fashion and update their app if there are any conflicts with theme functionality etc... Looking forward to the upgrades going live on our site.

esteezoutlet

Sep 24, 2024  on Shopify

highly recommend! their live chat is very helpful, they are quick and friendly and get the job done each time. 10/10

Swank A Posh

Sep 23, 2024  on Shopify

Laxmikant is helpful in ensuring that we get what we need, even when it's not an easy fix and requires customization to our specific needs. Thank you

Aussie Troves

Sep 23, 2024  on Shopify

The app itself works well and has helped me increase sales, but the service I get when needing changes to it, even if it's coding is great. There's never been any disagreement or we can't do that, it's simply just trying to help in any way.

LUX Sydney

Sep 23, 2024  on Shopify

great service willing to help even though he didn't have too

Twinlife

Sep 23, 2024  on Shopify

Been using it for a lot of shops now, my go-to for swatches!

Vividora

Sep 22, 2024  on Shopify

I had an issue on my product page that needed a quick and efficient fix. Nikhilesh came through in seconds and resolved everything perfectly!

Richmond Zurich

Sep 22, 2024  on Shopify

Had some issues with the billing cycle, got an instant refund without asking yet when i asked what was going on, very friendly and helpfull

Hospitality By Alvarez

Sep 22, 2024  on Shopify

La Bonbo

Sep 22, 2024  on Shopify

Great app and top customer service.

Modamarzenia

Sep 22, 2024  on Shopify

Awesome support and great looks, the swatch app is a must have for every shopify store.

Non Duality

Sep 21, 2024  on Shopify

Great app & fast support!

Amélie Wellington

Sep 20, 2024  on Shopify

very good communitcation and fixed my issue within seconds of explaining my issue. Thankyou!

Moods Gellac

Sep 19, 2024  on Shopify

Fast replies from customer service

Vixin Paris

Sep 19, 2024  on Shopify

Everything About swatch king is epic! The support team is elite and really responsive! They are straight forward and very helpful. Highly Recommended!

Dwanah

Sep 19, 2024  on Shopify

The best support on the whole shopify Apps team so far, response time and understanding for different cases are amazing.

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