Vantly Returns gives customers a self-serve return portal on your store and handles the rest. Customers pick items, reasons, and an outcome, and are offered exchanges for other sizes or similar products before a refund. Your rules set the window, options, fees, and reasons per product. Vantly creates the Shopify return, buys labels through your ShipStation or EasyPost account (or you add one by hand), restocks the right SKU, and emails the customer. Add package protection and keep the fee.

• Branded return portal: exchanges, store credit, or refunds on any device
• Return rules by product, tag, or condition, with your own reasons and fees
• Return labels from your own ShipStation or EasyPost account, or upload your own
• Package protection in the cart, and you keep 100 percent of the fee
• Restock in Shopify or Katana, with analytics on reasons and outcomes