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Customer reviews: USAdrop‑Global Dropshipping

Develop by USAdrop

Reviews (267)

Overall rating
4.5

What Merchants Think

Overall, merchants share mixed feedback about "USAdrop-Global Dropshipping". While some appreciate its ease of use and fast shipping capabilities, others have expressed dissatisfaction with unfulfilled orders and customer service responsiveness. It is seen by some as a good platform for beginners, but it lacks certain advanced features sought after by more experienced dropshippers.

Key Strengths

  • Fast shipping times for U.S. merchants
  • Responsive and helpful customer support, especially individual agents like Rick and Joan
  • Intuitive user interface and integration with Shopify
  • Wide selection of products with competitive pricing
  • Private labeling options

Common Concerns

  • Some orders are unfulfilled, with slow or inconsistent shipping times
  • Issues with product stock availability causing delays
  • Frustrations with customer service responsiveness and accountability
  • Limited advanced features for more experienced dropshippers
  • High variability in shipping costs depending on item sizes and order volume

Final Thoughts

The "USAdrop-Global Dropshipping" app receives both praise and criticism from its users. Its strengths are found in fast shipping, a user-friendly interface, and supportive customer service for those starting out or conducting business primarily in the U.S. However, there is notable dissatisfaction with shipping reliability and customer support consistency. This platform is a potentially beneficial tool for beginners in dropshipping but might not meet the needs of those looking for more advanced features or higher order reliability.

RetroFlash

Oct 04, 2024  on Shopify

Venera

Oct 02, 2024  on Shopify

Excellent service by Rick. He explains to me the situation calmly and helps me find a solution. I can tell he's a great guy just by the way he messages.

Soundless Cloud

Oct 02, 2024  on Shopify

helpful!

Iris Ice

Oct 01, 2024  on Shopify

USADrop's customer support is very efficient. Not only did they answer all my questions promptly and efficiently, but they did so with exceptional kindness and patience. Every interaction was a pleasure, and I felt genuinely cared for.

Mopey Pumpkin

Sep 27, 2024  on Shopify

best customer service

Oribei

Sep 21, 2024  on Shopify

nice and friendly support

Audire ad Navitas

Sep 20, 2024  on Shopify

Suporte espetacular!

eve

Sep 18, 2024  on Shopify

I was blown away by the exceptional customer service at USADrop! Their team was incredibly helpful and responsive

Cinemaera

Sep 15, 2024  on Shopify

the customer service is super great they are very patient and very nice they explained everything clearly and answer all of my questions.

FreakTower

Sep 15, 2024  on Shopify

works well, the support is very good. 10/10 supplier

KANELUX

Sep 08, 2024  on Shopify

"Thank you very much, Usadrop, for your excellent service and constant support. Thanks to your help, our project was able to move forward successfully. We really appreciate your professionalism and commitment. Many thanks to the entire team!"

Resort Ready

Sep 07, 2024  on Shopify

Just joined so really can't give review on their products and their processes. I have been speaking to Rick on the chat button who is very helpful with answering my questions so happy to write a good review for him!

Bromani

Sep 04, 2024  on Shopify

I needed help with some products clarification and Rick the person who helped me, walked me through with a step-by-step in very professional maner

Sip & Snap

Aug 29, 2024  on Shopify

Great Customer support! Thank you.

DS Market Hub

Aug 26, 2024  on Shopify

At first it was a rough start, but Finally things are moving as it should. Customer service is very helpful as soon as I ask any question on the fly. So happy I don't have to call anyone for simple questions. Great Job, Customer service.

O’Mall

Aug 23, 2024  on Shopify

very responsive, patient and easy going needless to say they were very helpful and were able to assist me with ease and in a timely manner.

Aetheria Co

Aug 21, 2024  on Shopify

Thank you Rick for your help! Greatly appreciate it

RenKiddo

Aug 18, 2024  on Shopify

amazing

shopixtrend

Aug 17, 2024  on Shopify

im satisfied by this app and i like the support team of this app I think everything is great

Charming Jean Gifts

Aug 16, 2024  on Shopify

Good service thanks

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