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Customer reviews: USAdrop‑Global Dropshipping

Develop by Shopify

Reviews (118)

Overall rating
4.6

What Merchants Think

Overall, merchants share mixed feedback about "USAdrop-Global Dropshipping". While some appreciate its ease of use and fast shipping capabilities, others have expressed dissatisfaction with unfulfilled orders and customer service responsiveness. It is seen by some as a good platform for beginners, but it lacks certain advanced features sought after by more experienced dropshippers.

Key Strengths

  • Fast shipping times for U.S. merchants
  • Responsive and helpful customer support, especially individual agents like Rick and Joan
  • Intuitive user interface and integration with Shopify
  • Wide selection of products with competitive pricing
  • Private labeling options

Common Concerns

  • Some orders are unfulfilled, with slow or inconsistent shipping times
  • Issues with product stock availability causing delays
  • Frustrations with customer service responsiveness and accountability
  • Limited advanced features for more experienced dropshippers
  • High variability in shipping costs depending on item sizes and order volume

Final Thoughts

The "USAdrop-Global Dropshipping" app receives both praise and criticism from its users. Its strengths are found in fast shipping, a user-friendly interface, and supportive customer service for those starting out or conducting business primarily in the U.S. However, there is notable dissatisfaction with shipping reliability and customer support consistency. This platform is a potentially beneficial tool for beginners in dropshipping but might not meet the needs of those looking for more advanced features or higher order reliability.

BunnyHoney Store

Jan 14, 2026  on Shopify

I recently experienced some issues contact their support team resolved everything quickly and efficiently. They guided me through the setup, ensured my store was properly connected, and even assinecting my store to the USAdrop app, gained a sales agent to help manage and fulfill my orders. Their fast response and hands‑on assistance made the process smooth and stress‑free. I appreciate their professionalism and reliable customer service.

My Store

Dec 26, 2025  on Shopify

The shipping time was very fast, and the products provided by Danika were of very good quality, which helped me make a profit.

My Store

Dec 21, 2025  on Shopify

This app has truly made dropshipping effortless and stress-free. Its seamless integration with Shopify has significantly saved me time managing orders. I love its extensive product range and reliable shipping options, and the customizable packaging makes my brand look more professional. My agents are incredibly helpful—they respond quickly and proactively resolve minor issues, ensuring every order is processed efficiently. Their customer service team is also commendable—friendly, professional, and quick to resolve any problems. In short, this app has completely transformed my business. Highly recommended for anyone looking to confidently scale their store!

Label clothing

Nov 29, 2025  on Shopify

Great experience and ever better communication with your personal asistent! Would recommend.

Shoplusora

Nov 28, 2025  on Shopify

They give good prices and they take care of everything

Único Studios

Nov 24, 2025  on Shopify

We are entering our second year with this company. I’m truly very satisfied — they provide fast and reliable supply. Especially *Krystal* has been extremely helpful; she solves my issues quickly and thanks to her, I don’t need to look for any other company.

Peachy

Nov 24, 2025  on Shopify

I have greatly enjoyed working with USAdrop for several months. Their customer service is excellent and they have been very reliable. I highly recommend working with them!

FYNORA

Nov 21, 2025  on Shopify

Working with USAdrop has shown me that a good supplier adds value, not just costs. The workmanship, materials, and attention to detail in their products far exceed those of competitors in the same price range. For businesses focused on long-term development and building a brand image, choosing USAdrop is a very wise strategic investment.

True Blue Aussie

Nov 21, 2025  on Shopify

Since partnering with USAdrop, I must commend their after-sales service. Whether it's an occasional lost shipment or a product defect, whenever I report an issue, my agent always responds quickly, clarifies responsibility, and handles it efficiently. This "hassle-free backend" experience has significantly reduced my potential loss risks and customer service pressure. Choosing a platform isn't just about selecting products—it's about choosing a support system. In this regard, USAdrop performs exceptionally well, giving me complete peace of mind.

LOUVELLI

Oct 31, 2025  on Shopify

I’ve been working with USAdrop for a while now, and the experience has been nothing short of exceptional. Not only is their platform smooth, simple, and reliable to use, but the support behind it truly makes the difference, especially my agent, Viya. She’s been incredibly supportive and professional, always quick to respond and ready to help, even in urgent situations or outside regular hours when most wouldn’t expect a reply. Viya consistently goes above and beyond sourcing quality products at great prices, ensuring fast fulfillment, and genuinely caring about my business success. USAdrop has streamlined my workflow, improved delivery times, and given me peace of mind with every order. Highly recommended to anyone looking to scale efficiently with a partner they can trust. Huge thanks to Viya for all the dedication and amazing service!

TytanowaKuchnia

Oct 29, 2025  on Shopify

Good prices, respectable service, just you often have to ask for things twice if you're a small business

HuggingBub

Oct 20, 2025  on Shopify

I’ve been working with them for over two years, and they’ve completed many deliveries for me. I highly recommend their service.

Design & Divine

Oct 17, 2025  on Shopify

Smidig partner för dropshipping – USA Drop levererar! Jag har använt USA Drop som leverantör till min Shopify-butik under en längre tid, och är riktigt nöjd. Plattformen är enkel att använda, leveranserna är snabba och kommunikationen fungerar utmärkt. Jag uppskattar särskilt hur smidigt det går att synka produkter direkt till Shopify och hur deras team hjälper till. Appen i telefonen är smidig när jag lägger mina betalningar också. Jag har alltid fått hjälp när jag behövt det, oavsett om det gäller produktfrågor eller frakt. Kort sagt – USA Drop har förenklat hela min dropshipping-verksamhet. Jag rekommenderar dem varmt till alla som vill ha en pålitlig partner för Shopify.

Evonni

Oct 15, 2025  on Shopify

Working with Viya has been an excellent experience for our business. She’s always quick to respond, provides top-quality products at great prices, and consistently delivers exactly what we need. Highly recommend her for reliability, speed, and value.

Maison Alura

Oct 14, 2025  on Shopify

I’ve been working with USAdrop for almost a year now, and I can honestly say I’ve never had a single complaint or negative experience. Their prices and product quality are always top-notch, and the service is outstanding. Jamie, my private agent, is by far the best I’ve ever worked with. Always quick to respond, incredibly reliable, and makes sure everything is done exactly the way I want. I can highly recommend USAdrop to anyone looking for a trustworthy and efficient supplier!

Villvia

Oct 14, 2025  on Shopify

USAdrop has been so easy to use. Everything is on time and usually nothing is an issue. My agent Blanc has made my life so much easier and genuinely cares about my business. Thank you so much guys.

miniluxe

Oct 13, 2025  on Shopify

I have been working with them for the last few months, so far it has been very smooth and no complaints. Special thanks to Evie, who has been great, never disappointed me with quick replies and warm customer service

Sivira

Oct 13, 2025  on Shopify

HeySilkySkin

Oct 12, 2025  on Shopify

USAdrop has completely transformed how I fulfill orders and manage sourcing. The interface is clean and user-friendly, and the support team is incredibly responsive and helpful. Products ship fast, the prices are competitive, and my customers are happier than ever with the quick delivery times. Highly recommend this app to any Shopify store looking to streamline dropshipping and boost efficiency!

Levavenci

Oct 12, 2025  on Shopify

I've been working with USAdrop for about a year now, and it’s been an excellent experience. What I appreciate most is not only how simple and reliable their system is, but also how incredible the people behind it are — especially Amber and Lyhn. They’ve supported me countless times, even during urgent situations — sometimes on weekends or holidays when they were officially off — always responding with patience, professionalism, and genuine care. Highly recommended, and a heartfelt thank you to Amber and Lyhn for all the help and dedication!

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