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Customer reviews: UpsellPlus Checkout Upsell

Develop by Shopify

Reviews (103)

Overall rating
5

What Merchants Think

The "Plus Checkout Upsell+Free Gift" app is generally well-received by merchants, who appreciate its functionality and user-friendliness. It is particularly praised for significantly increasing revenue through its upsell features. Merchants report high satisfaction with the app's ease of setup and operation, along with exceptional customer service responsiveness.

Key Strengths

  • Exceptional customer support, with team members like Santiago and Jaap frequently mentioned for their helpfulness.
  • User-friendly setup process that makes it easy to implement upsell functionalities.
  • Effective at increasing Average Order Value (AOV) and generating additional revenue.
  • Responsive support team that offers quick solutions and customization to suit specific needs.
  • Works well as a seamless addition to existing checkout processes, enhancing functionality.

Common Concerns

  • Some merchants experience glitches or improper display when customizing their checkout features.
  • A few users report issues with additional charges and concerns about billing transparency.
  • Requests for more frequent performance updates for better immediate tracking of new offers.

Final Thoughts

Overall, the "Plus Checkout Upsell+Free Gift" app is highly recommended by merchants for its ability to enhance checkout with upsells and cross-sells that boost revenue. The app's standout feature lies in its superb customer service, which significantly contributes to its positive reception. While there are minor concerns regarding setup glitches and billing transparency, these are overshadowed by the app's effectiveness and support quality.

Lo Scarabeo S.r.l.

Jan 26, 2024  on Shopify

Amazing support, right here for you to help at anytime and get the most out of the app - amazing!

OCD CLUB

Jan 24, 2024  on Shopify

This best app for upsells! With the best support team ever Christian was very helpful and professional so as the rest of the team

OddBalls

Nov 27, 2023  on Shopify

We've only just recently added this app to our store, just in time for BFCM period. It's almost caught us off guard just how valuable an app like this is and is making the team kick themselves for having not added something like this sooner! The app itself is very easy to use and setup. We've had multiple queries with their CS team who have been very helpful! It'd be great if the app updated it's performance on a more often than daily basis to monitor immediate performance from new offers placed online. Other than that, we can highly recommend this app and you'd be missing out on a large portion of revenue if you weren't to use the features this app has to offer.

H.V.M.N.

Nov 17, 2023  on Shopify

We stumbled upon a fantastic app with excellent customer support. It's impressive how Jaap, the founder, shows genuine care for his customers, offering quick responses and eagerly meeting their requirements. The app is incredibly straightforward and reliable in its functionality. Without a doubt, it earns a five-star rating and comes with my strong recommendation.

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