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Customer reviews: UpsellPlus Checkout Upsell

Develop by Shopify

Reviews (103)

Overall rating
5

What Merchants Think

The "Plus Checkout Upsell+Free Gift" app is generally well-received by merchants, who appreciate its functionality and user-friendliness. It is particularly praised for significantly increasing revenue through its upsell features. Merchants report high satisfaction with the app's ease of setup and operation, along with exceptional customer service responsiveness.

Key Strengths

  • Exceptional customer support, with team members like Santiago and Jaap frequently mentioned for their helpfulness.
  • User-friendly setup process that makes it easy to implement upsell functionalities.
  • Effective at increasing Average Order Value (AOV) and generating additional revenue.
  • Responsive support team that offers quick solutions and customization to suit specific needs.
  • Works well as a seamless addition to existing checkout processes, enhancing functionality.

Common Concerns

  • Some merchants experience glitches or improper display when customizing their checkout features.
  • A few users report issues with additional charges and concerns about billing transparency.
  • Requests for more frequent performance updates for better immediate tracking of new offers.

Final Thoughts

Overall, the "Plus Checkout Upsell+Free Gift" app is highly recommended by merchants for its ability to enhance checkout with upsells and cross-sells that boost revenue. The app's standout feature lies in its superb customer service, which significantly contributes to its positive reception. While there are minor concerns regarding setup glitches and billing transparency, these are overshadowed by the app's effectiveness and support quality.

Le Tour

Sep 03, 2025  on Shopify

Great experience so far. The Upsell team (Santiago) took care of the entire installation for me, and sent me updates while doing it. The best part of it: It was incredibly fast.

Vitday

Aug 26, 2025  on Shopify

super buena atencion, de verdad te ayudan en todo y muy amables

ShopPOSPortal

Aug 25, 2025  on Shopify

Fantastic app and support!

Tokyo Central

Aug 12, 2025  on Shopify

Customer service is great, help me setup for my cart

KINNEBAR

Aug 05, 2025  on Shopify

This app served my needs perfectly. I was looking for a simple app to provide an add on item to my store and this is a great solution. The customer service was EXCEPTIONAL. Look no further. Santiago, you are a rock star!

Stasis

Jul 15, 2025  on Shopify

It's been a great experience working with UpsellPlus so far - it's really easy to make our own offers and whenever I run into questions, their team has been super helpful in immediately jumping in with very tactical help. They've even gone as far as to proactively make suggestions for our brand as well which has been a delight

Nomad

Apr 09, 2025  on Shopify

First, app is great. Tons of customizations to make it really look natural to our brand. Second, the service was insane! I had an issue and chated with a real person immediately, he sent a loom, then we got on a video chat, all in 2 minutes, and problem solved!

Electric Picks Jewelry

Mar 31, 2025  on Shopify

Great app with lots of functionality and even better service from their team. Worked directly with founder to flesh out our use case and make this app work for us.

Everyday Dose

Mar 28, 2025  on Shopify

Team is super responsive to help and go above and beyond to get what we need. Thank you! Highly recommend. We've seen great upsell results with increased AOV and nice conversions.

Eight Saints

Mar 26, 2025  on Shopify

This app is great! The team is very responsive, supportive, and quick if a resolution is needed. The app is easy to use and has worked out great for us. Highly recommend!

HappySoaps NL

Mar 24, 2025  on Shopify

5 sterren! Gemakkelijk in te stellen, snelle resultaten en als het nodig is goede support. Aanrader voor iedere webshop

Beard & Blade

Mar 05, 2025  on Shopify

Great app, simple to use and plenty of support for any questions that you might have. Nice and light weight vs other clunky apps

Revived Smiles

Mar 03, 2025  on Shopify

Great app. I have been using it for about a year now and have no complaints. Customer service is great and very helpful.

Great Lakes Wellness

Dec 19, 2024  on Shopify

Great app, works very well, solid analytics and reporting, and support is fast to respond. Great app!

TeeShoppen SE

Dec 11, 2024  on Shopify

Best 3rd party app support I have even gotton, great app and even better people in the chat always ready to help and find solutions for my stores

Fashionable Canes

Nov 26, 2024  on Shopify

This app has generated a lot of revenue for our store! It's very easy to use, and works great! If you need any help the support is super responsive. I've talked to different support staff and Santiago is one of the best! Everytime I have a question he goes above and beyond to help me find a solution. Highly recommend this!!!

TEESHOPPEN

Nov 25, 2024  on Shopify

Jeg har lige installeret denne app, og jeg er allerede overbevist om, at den bliver en gamechanger for mig. I forhold til den pris, jeg betaler, kan jeg allerede se, hvor meget værdi den kommer til at give – den kommer til at tjene sig selv hjem mange gange! Det bedste ved appen er uden tvivl deres support. Jeg har aldrig oplevet noget lignende. De svarer hurtigt, kan løse enhver udfordring og har svar på ALT! Det føles som at have et team af eksperter ved hånden døgnet rundt. Hvis du overvejer at hente denne app, så gør det! Det er uden tvivl en af de bedste investeringer, jeg har gjort.

OpryShop

Nov 24, 2024  on Shopify

the customer service level is unmatched with this app. It can be confusing but they are so helpful and quick to respond to any scenario. Can't wait to utilize this app more!

Baobab Collection Inc

Nov 14, 2024  on Shopify

Little changes can make great impact! Thanks to UpsellPlus, we managed to increase our AOV and we had (and still have) a very strong support from the Team! Super responsive and efficient! 100% worth it!

Michael Franti & Spearhead

Nov 14, 2024  on Shopify

Support team for this product is great - they go above and beyond.

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