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Customer reviews: UpsellPlus Checkout Upsell

Develop by UpsellPlus

Reviews (107)

Overall rating
5

What Merchants Think

The "Plus Checkout Upsell+Free Gift" app is generally well-received by merchants, who appreciate its functionality and user-friendliness. It is particularly praised for significantly increasing revenue through its upsell features. Merchants report high satisfaction with the app's ease of setup and operation, along with exceptional customer service responsiveness.

Key Strengths

  • Exceptional customer support, with team members like Santiago and Jaap frequently mentioned for their helpfulness.
  • User-friendly setup process that makes it easy to implement upsell functionalities.
  • Effective at increasing Average Order Value (AOV) and generating additional revenue.
  • Responsive support team that offers quick solutions and customization to suit specific needs.
  • Works well as a seamless addition to existing checkout processes, enhancing functionality.

Common Concerns

  • Some merchants experience glitches or improper display when customizing their checkout features.
  • A few users report issues with additional charges and concerns about billing transparency.
  • Requests for more frequent performance updates for better immediate tracking of new offers.

Final Thoughts

Overall, the "Plus Checkout Upsell+Free Gift" app is highly recommended by merchants for its ability to enhance checkout with upsells and cross-sells that boost revenue. The app's standout feature lies in its superb customer service, which significantly contributes to its positive reception. While there are minor concerns regarding setup glitches and billing transparency, these are overshadowed by the app's effectiveness and support quality.

FÜM - The Good Habit

Nov 05, 2024  on Shopify

Santiago, Jaap and the entire team has been incredibly helpful, resourceful and kind enough to help us with our customized need for the app at every step of the way. Very fast to respond and look into issues/bugs where they arise. Will continue to use and work with them for a long time!

Toos Plant Based Food

Nov 04, 2024  on Shopify

UpsellPlus has been an excellent solution for us! Easy to set up and does what we were looking for. We launched some post-purchase offers, and they immediately generated extra sales.

NUDIENT

Oct 30, 2024  on Shopify

Great app with great service! Highly recommend, does exactly what it says and if theres an issue the support is 10/10!

Little Sleepies

Oct 28, 2024  on Shopify

Great support! Is just what we needed.

tradewinds-eu

Sep 23, 2024  on Shopify

We had a great experience with UpsellPlus. The app was easy to use and fast to set up. We saw results within a couple of hours. Their team was very attentive and understood our goals quickly and helped us implement an approach to grow AOV. If you’re on Shopify Plus, I highly recommend this app.

Celara

Aug 25, 2024  on Shopify

This is by far the best Shopify app I've used. I needed a subscription offer that would upsell customers who hadn't initially opted for a subscription, right at checkout. After receiving quotes from developers ranging from $600 to $2400 and waiting 1-2 weeks, Jaap from UpsellPlus Checkout set everything up in just 5 minutes. The efficiency and effectiveness of this app are truly impressive!

Buddha Ibiza

Aug 25, 2024  on Shopify

I started using Upsellplus and I was pleasantly suprised how easy it was to set up my upsells. I've already had results within the first 24 hours of use and hope to sell much more. thanks guys, solid plug in, solid support and actually gets me sales.

Tens Units

Aug 22, 2024  on Shopify

The support from this app is amazing! They are so responsive and get back to you quickly. They work with you to resolve any issues very easily. We even asked for some custom ideas and they were able to work with us to implement them. Highly recommend!!

Loop Mobile - US

Aug 20, 2024  on Shopify

The great thing to highlight about this app is its impressive customer support. Both Jaap and Santiago helped us with the setup of upselling offers and they are always looking for ways to improve conversions. Nowadays, it is not easy to find an app with this support. A super recommendable app to increase your sells. 6 Stars.

Wild Lama

Jul 17, 2024  on Shopify

Muy buen soporte! Respuestas rápidas claras y constante ayuda para los diferentes requerimientos que hice. Lanzamos checkout extensibility con ellos y por ahora todo ok!

Conturve

Apr 16, 2024  on Shopify

The App is really good but the support is out of this world. Literally always available on the chat!

The Perfect Jean

Mar 26, 2024  on Shopify

Upsell Plus has been a great addition to our checkout. It is providing incremental revenue and their support team has been super responsive and helpful with any requests I have related to the tool. They added some features for me very quickly (like not pre-selecting a size) which I really appreciate.

Füm

Mar 26, 2024  on Shopify

Jaap, Christian and the entire UpsellPlus team has been super helpful in terms of customizing things so the app works for our specific use case. They're pretty much available 24/7 Monday to Sunday for support and everything has been working smoothly and as expected. Will continue using them for our offers!

Ultima Replenisher

Jan 30, 2024  on Shopify

UpsellPlus support provided exceptional customer service. They promptly responded to my chat and emails and were highly efficient in resolving my issues. I love working with apps that understand user needs and provide excellent service! Highly recommend!

Lo Scarabeo S.r.l.

Jan 26, 2024  on Shopify

Amazing support, right here for you to help at anytime and get the most out of the app - amazing!

OCD CLUB

Jan 24, 2024  on Shopify

This best app for upsells! With the best support team ever Christian was very helpful and professional so as the rest of the team

OddBalls

Nov 27, 2023  on Shopify

We've only just recently added this app to our store, just in time for BFCM period. It's almost caught us off guard just how valuable an app like this is and is making the team kick themselves for having not added something like this sooner! The app itself is very easy to use and setup. We've had multiple queries with their CS team who have been very helpful! It'd be great if the app updated it's performance on a more often than daily basis to monitor immediate performance from new offers placed online. Other than that, we can highly recommend this app and you'd be missing out on a large portion of revenue if you weren't to use the features this app has to offer.

H.V.M.N.

Nov 17, 2023  on Shopify

We stumbled upon a fantastic app with excellent customer support. It's impressive how Jaap, the founder, shows genuine care for his customers, offering quick responses and eagerly meeting their requirements. The app is incredibly straightforward and reliable in its functionality. Without a doubt, it earns a five-star rating and comes with my strong recommendation.

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