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Customer reviews: Plus Checkout Upsell+Free Gift

Develop by UpsellPlus

Reviews (101)

Overall rating
4.8

What Merchants Think

The "Plus Checkout Upsell+Free Gift" app is generally well-received by merchants, who appreciate its functionality and user-friendliness. It is particularly praised for significantly increasing revenue through its upsell features. Merchants report high satisfaction with the app's ease of setup and operation, along with exceptional customer service responsiveness.

Key Strengths

  • Exceptional customer support, with team members like Santiago and Jaap frequently mentioned for their helpfulness.
  • User-friendly setup process that makes it easy to implement upsell functionalities.
  • Effective at increasing Average Order Value (AOV) and generating additional revenue.
  • Responsive support team that offers quick solutions and customization to suit specific needs.
  • Works well as a seamless addition to existing checkout processes, enhancing functionality.

Common Concerns

  • Some merchants experience glitches or improper display when customizing their checkout features.
  • A few users report issues with additional charges and concerns about billing transparency.
  • Requests for more frequent performance updates for better immediate tracking of new offers.

Final Thoughts

Overall, the "Plus Checkout Upsell+Free Gift" app is highly recommended by merchants for its ability to enhance checkout with upsells and cross-sells that boost revenue. The app's standout feature lies in its superb customer service, which significantly contributes to its positive reception. While there are minor concerns regarding setup glitches and billing transparency, these are overshadowed by the app's effectiveness and support quality.

Glimmer & Grace

Feb 07, 2025  on Shopify

The ability to customize my checkout seemed great in theory, but in practice, it was a nightmare. I tried adding a shipping bar, reviews, and payment method options, but they kept glitching or not displaying properly. The overall checkout experience became more frustrating than helpful, and I ended up abandoning my cart due to the poor functionality.

Great Lakes Wellness

Dec 19, 2024  on Shopify

Great app, works very well, solid analytics and reporting, and support is fast to respond. Great app!

TeeShoppen SE

Dec 11, 2024  on Shopify

Best 3rd party app support I have even gotton, great app and even better people in the chat always ready to help and find solutions for my stores

Fashionable Canes

Nov 26, 2024  on Shopify

This app has generated a lot of revenue for our store! It's very easy to use, and works great! If you need any help the support is super responsive. I've talked to different support staff and Santiago is one of the best! Everytime I have a question he goes above and beyond to help me find a solution. Highly recommend this!!!

TEESHOPPEN

Nov 25, 2024  on Shopify

Jeg har lige installeret denne app, og jeg er allerede overbevist om, at den bliver en gamechanger for mig. I forhold til den pris, jeg betaler, kan jeg allerede se, hvor meget værdi den kommer til at give – den kommer til at tjene sig selv hjem mange gange! Det bedste ved appen er uden tvivl deres support. Jeg har aldrig oplevet noget lignende. De svarer hurtigt, kan løse enhver udfordring og har svar på ALT! Det føles som at have et team af eksperter ved hånden døgnet rundt. Hvis du overvejer at hente denne app, så gør det! Det er uden tvivl en af de bedste investeringer, jeg har gjort.

OpryShop

Nov 24, 2024  on Shopify

the customer service level is unmatched with this app. It can be confusing but they are so helpful and quick to respond to any scenario. Can't wait to utilize this app more!

Baobab Collection Inc

Nov 14, 2024  on Shopify

Little changes can make great impact! Thanks to UpsellPlus, we managed to increase our AOV and we had (and still have) a very strong support from the Team! Super responsive and efficient! 100% worth it!

Stilnest

Nov 10, 2024  on Shopify

Very great customer service, they were able to help with any kind of request, and in a matter of seconds. You don't have to go via email, they are there for you directly in chat!

Steelmonks

Nov 09, 2024  on Shopify

This app is by far the most convenient and user-friendly when it comes to adding a checkout cross-sale. After struggling with Bold, monk, and other apps, this was the only one with the functionality we needed; the Support was there to help out even on a busy Sunday. (Shoutout to Jaap) This is how a proper Shopify app is supposed to function. Great work, great support, great product. Keep it up!

Poppy Hand-Crafted Popcorn

Nov 07, 2024  on Shopify

We've been using the Upsell Plus app, and it's been a fantastic addition to our store. The app itself works seamlessly and offers great functionality, but what really sets it apart is the exceptional customer service. The support team is incredibly responsive and helpful. Every time I've had a question or needed assistance, they've been quick to respond and provided clear instructions on how to resolve any issues. Highly recommend this app to anyone looking to increase their sales and get top-notch support along the way!

SMRTFT

Nov 06, 2024  on Shopify

Our experience UpsellPlus has been outstanding. Jaap and Santiago are both incredible to work with, and the app has provided exactly what we needed as far as upsell functionality. I would recommend UpsellPlus to anyone looking for robust cross-sell/upsell functionality in the cart drawer, at checkout, or post purchase.

Loop Mobile - FR

Nov 05, 2024  on Shopify

This app truly stands out for its exceptional customer support. Jaap and Santiago went above and beyond to help us set up our upselling offers, consistently offering advice on boosting conversions. Finding support like this is rare. Highly recommend, thanks guys!

FÜM - The Good Habit

Nov 05, 2024  on Shopify

Santiago, Jaap and the entire team has been incredibly helpful, resourceful and kind enough to help us with our customized need for the app at every step of the way. Very fast to respond and look into issues/bugs where they arise. Will continue to use and work with them for a long time!

Toos Plant Based Food

Nov 04, 2024  on Shopify

UpsellPlus has been an excellent solution for us! Easy to set up and does what we were looking for. We launched some post-purchase offers, and they immediately generated extra sales.

NUDIENT

Oct 30, 2024  on Shopify

Great app with great service! Highly recommend, does exactly what it says and if theres an issue the support is 10/10!

tradewinds-eu

Sep 23, 2024  on Shopify

We had a great experience with UpsellPlus. The app was easy to use and fast to set up. We saw results within a couple of hours. Their team was very attentive and understood our goals quickly and helped us implement an approach to grow AOV. If you’re on Shopify Plus, I highly recommend this app.

Celara

Aug 25, 2024  on Shopify

This is by far the best Shopify app I've used. I needed a subscription offer that would upsell customers who hadn't initially opted for a subscription, right at checkout. After receiving quotes from developers ranging from $600 to $2400 and waiting 1-2 weeks, Jaap from UpsellPlus Checkout set everything up in just 5 minutes. The efficiency and effectiveness of this app are truly impressive!

Buddha Ibiza

Aug 25, 2024  on Shopify

I started using Upsellplus and I was pleasantly suprised how easy it was to set up my upsells. I've already had results within the first 24 hours of use and hope to sell much more. thanks guys, solid plug in, solid support and actually gets me sales.

Tens Units

Aug 22, 2024  on Shopify

The support from this app is amazing! They are so responsive and get back to you quickly. They work with you to resolve any issues very easily. We even asked for some custom ideas and they were able to work with us to implement them. Highly recommend!!

Loop Mobile - US

Aug 20, 2024  on Shopify

The great thing to highlight about this app is its impressive customer support. Both Jaap and Santiago helped us with the setup of upselling offers and they are always looking for ways to improve conversions. Nowadays, it is not easy to find an app with this support. A super recommendable app to increase your sells. 6 Stars.

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