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Customer reviews: Upsell Wizard | AI Magic

Develop by Upsell Wizard

Reviews (18)

Overall rating
4.2

What Merchants Think

Overall, merchants have a positive opinion about "Upsell Wizard | AI Magic." They praise its user-friendly design, helpful customer support, and effective upselling features that boost average order value. Many emphasize the app's ability to integrate smoothly into their existing store setups and appreciate the responsive support team for resolving issues and helping optimize funnels. However, there are some concerns about technical glitches and data privacy implications.

Key Strengths

  • Easy setup and user-friendly interface
  • Highly effective upsell and cross-sell features
  • Responsive and helpful customer support
  • Free version available with no time limitations
  • Ability to increase average order value significantly
  • Strong integration with related products like PayWhirl and Glow

Common Concerns

  • Technical issues leading to checkout problems (e.g., black screen)
  • Concerns about data privacy, especially regarding GDPR compliance
  • Occasional generic responses from support in complex situations

Final Thoughts

"Upsell Wizard | AI Magic" is generally well-received by merchants who appreciate its user-friendly design and impactful upselling features. Its ability to seamlessly integrate with their online stores and excellent customer support make it a valuable addition to their tech stack. Despite some concerns about technical glitches and data privacy, its strengths outweigh the weaknesses, making it a recommended tool for increasing sales and improving customer engagement.

Little Dreamers Club

Mar 22, 2024  on Shopify

These guys have been extremely helpful in getting this app set up and working for us in a very short time.

Christopher's Music Shop

Jan 26, 2024  on Shopify

Nice and easy design and works very well. I especially like the free version because it allows you to try it out as long as you need instead of being limited to X number of days.

Myster

Oct 24, 2023  on Shopify

I've got to give major props to the Upsell Wizard team! I've tried a bunch of upsell solutions before, but this one is a game-changer. It's also very affordable compared to other upselling apps.The setup was very easy, and we got our first sale within 30 minutes. It's already paid for itself and we're just getting started. I've been using the post-purchase upsell option and that one-click upsell feature after a purchase is legit. I've also set up a couple of upsells that pop before customers even hit the checkout, and every offer I've created thus far is profitable. Oh, and shoutout to their support team. Ran into a tiny hiccup (totally on my end), and they were on it. Super helpful. If you're running a Shopify store and aren't using Upsell Wizard yet, you're AOV (average order value) could be higher. Give it a try, highly recommend.

Planted Places

Oct 12, 2023  on Shopify

A user friendly app for Upselling products. Customer service is very responsive and ready to help.

biotikur

May 31, 2023  on Shopify

Man I love this team - they're also the team behind PayWhirl, pound for pound one of the best apps in our tech stack. Re: Upsell Wizard, Sergey helped me with several requests to help me get my Cross-Sell and Upsell funnels the way I want them. I think (hope) upsells will work in our store/for our demo, but if they do, Upsell Wizard has a customer for life. Such a pleasure working with them, AMAZING support. Would leave 10 stars if I could. Thank you!

ioBusinessMusic

Mar 01, 2022  on Shopify

I opened my first online store in 2005. Over the years I have opened several more; and now have a total of 6. Which is to say, I have an enormous amount of experience with online stores - and various platforms, tools, products, services, and apps. And so it is with some authority that I will share with you this opinion about Upsell Wizard: It is hands down the best sales funnel automation tool available. Period. I've tried several others. I currently use 1 other product on another site. Not for long. I will be converting it over to Upsell Wizard immediately. But there's more. (Shopify) App support is notoriously bad. Upsell Wizard's (PayWhirl) support is just remarkable. Send an email you get a reply. Ping them via chat (Intercom) in the app, they reply. Need special love? I needed plenty with my current project - and they hopped on a Zoom call with me 3 times! (Shopify, take note! Your support used to be great. Now? Not so much) Even more bonus points for this team for their companion products Paywhirl and Glow. The integration of the 3 (subs/tagging + sales funnel automations + customer loyalty program) is super tight. I would and could go on; but then someone would probably think that I am someone at PayWhirl's mother :) lol Try it and see for yourself. I'd give them 6 stars if I could.

Moonmats, LLC

Jan 24, 2021  on Shopify

I used this app to help me add some accessory sales to my main product and it has been both easy to use and successful. Furthermore, they have amazing customer service and will give you and your business personal attention that is rare in the technology world. Grateful

It All Makes Scents

Jan 13, 2021  on Shopify

Luis and Brandon have been incredibly helpful. I felt the app wasn't working but in actual fact, it was me all along. Both members of Upsell took the time to suggest funnels that could work for my business and even gave me pointers for future reference. Thank you again for taking the time to help with my business :)

Jema Autolifte A/S

Sep 30, 2020  on Shopify

We need an app to help us make it easier for our customers to remember to order necessary add-ons and accessories. With Upsell Wizard: Upsell Funnels we found almost everything we had wished for. The remaining feature requests we had were implemented very quickly. Also, very superb, friendly and immediate support from Brandon. We really love this app because it helps us to increase the average order amount and also because it helps us help our customers.

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