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Customer reviews: Upsell Wizard | AI Magic

Develop by Upsell Wizard

Reviews (13)

Overall rating
4

What Merchants Think

Overall, merchants have a positive opinion about "Upsell Wizard | AI Magic." They praise its user-friendly design, helpful customer support, and effective upselling features that boost average order value. Many emphasize the app's ability to integrate smoothly into their existing store setups and appreciate the responsive support team for resolving issues and helping optimize funnels. However, there are some concerns about technical glitches and data privacy implications.

Key Strengths

  • Easy setup and user-friendly interface
  • Highly effective upsell and cross-sell features
  • Responsive and helpful customer support
  • Free version available with no time limitations
  • Ability to increase average order value significantly
  • Strong integration with related products like PayWhirl and Glow

Common Concerns

  • Technical issues leading to checkout problems (e.g., black screen)
  • Concerns about data privacy, especially regarding GDPR compliance
  • Occasional generic responses from support in complex situations

Final Thoughts

"Upsell Wizard | AI Magic" is generally well-received by merchants who appreciate its user-friendly design and impactful upselling features. Its ability to seamlessly integrate with their online stores and excellent customer support make it a valuable addition to their tech stack. Despite some concerns about technical glitches and data privacy, its strengths outweigh the weaknesses, making it a recommended tool for increasing sales and improving customer engagement.

HandCraft Skincare

Apr 08, 2024  on Shopify

BEWARE! Had the wizard turned on for a few hours and lost a customer because the screen turned black when she went to checkout and couldn't get out of it. She abandoned her cart and never came back. I immediately turned it off and have not had it back on since. Today I got a strange auto generated email that they did not have any information on the customer requesting their data be removed. I have not had a customer ask to have their data removed. They stated it was to comply with GDPR, however, I do not sell internationally and GDPR does not apply to my business. When I emailed them saying I do not have it turned on, and have not besides a couple of hours the first day, I asked what was going on. They gave me a generic non-answer. Seems really fishy to me. I told them I didn't trust what was happening and that I'm uninstalling the app. Their own employee, Sergey, told me "Sorry, uninstall."

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