Reviews: File Upload by Uploadery

Customer reviews: File Upload by Uploadery

Reviews (400)

Overall rating

4.7

5

9
4
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2

What Merchants Think

"File Upload by Uploadery" has received mixed feedback from merchants. While some users have praised its functionality and the quality of customer support, others have reported significant issues with app reliability and transparency, particularly with updates affecting their business operations.

Key Strengths

Excellent customer support and quick response times.
Ease of installation and implementation, even with custom themes.
Ability for customers to upload files, enhancing conversion rates and sales.

Common Concerns

Lack of essential cart editing features, which are included in other apps.
Poor communication and transparency regarding app updates and issues.
Ineffective handling of Shopify updates, leading to loss of sales.

Final Thoughts

Overall, "File Upload by Uploadery" offers valuable features that many merchants appreciate, notably its easy installation process and responsive customer service. However, merchants must weigh these benefits against notable drawbacks like incomplete functionality and reliability issues. The app is beneficial for those who can manage these risks and need a custom file upload solution.

charmboxkids

Jan 28, 2025 on Shopify

Customer support is amazing. The install team was able to make several updates for me within hours of my request. Having file upload saves us so much time

CreateMyGift

Nov 12, 2024 on Shopify

KRO CLOTHING

Oct 31, 2024 on Shopify

Support is amazing, couldnt find a way to install (my issue not app) support done it all for me with no issues

Zambrero

Sep 25, 2024 on Shopify

This is by far the best custom upload app I have used. Even with a custom theme, their documentation is clear and easy to implement. Had this set up in 10 minutes and working like a charm!

Realtor Printing

Sep 07, 2024 on Shopify

Customer support is support. They are quick and will do whatever they can to resolve your issues.

Bodelle Amsterdam

Apr 10, 2024 on Shopify

J-Ones Kustoms

Nov 23, 2023 on Shopify

This has helped increase my sales 50%!! Customers are more likely to buy if they have a way of uploading their photos themselves.

Selah

Sep 28, 2023 on Shopify

Customer service is quick and excellent. I had a few issues installing it into my website and they sorted it out quickly.

NY CAKE POPS

Aug 03, 2023 on Shopify

⭐️⭐️⭐️⭐️⭐️ I installed this app about 3 years ago and recently updated my theme and for some reason it didn't installed my apps. I reached out to them and they fixed my issue in minutes. I cannot recommend enough. Love this app and their costumer service. Thank you team!