What Merchants Think

"File Upload by Uploadery" has received mixed feedback from merchants. While some users have praised its functionality and the quality of customer support, others have reported significant issues with app reliability and transparency, particularly with updates affecting their business operations.

Key Strengths

• Excellent customer support and quick response times.
• Ease of installation and implementation, even with custom themes.
• Ability for customers to upload files, enhancing conversion rates and sales.

Common Concerns

• Lack of essential cart editing features, which are included in other apps.
• Poor communication and transparency regarding app updates and issues.
• Ineffective handling of Shopify updates, leading to loss of sales.

Final Thoughts

Overall, "File Upload by Uploadery" offers valuable features that many merchants appreciate, notably its easy installation process and responsive customer service. However, merchants must weigh these benefits against notable drawbacks like incomplete functionality and reliability issues. The app is beneficial for those who can manage these risks and need a custom file upload solution.