Reviews: Upload‑Lift Image Upload

Customer reviews: Upload‑Lift Image Upload

Reviews (100)

Overall rating

4.6

5

28
4

4
3
2
1

3

What Merchants Think

Merchants predominantly praise the "Upload‑Lift Image Upload" app for its functionality and excellent customer support. The app is appreciated for being user-friendly and easy to integrate into e-commerce platforms. Many users compliment the prompt and professional assistance provided by the support staff, emphasizing the app's capability to enhance product customization options and streamline the upload process for customer images and files.

Key Strengths

Responsive and helpful customer support, even for free plan users
User-friendly interface and easy integration
Allows for easy customization and branding alignment
Valuable for product personalization through file uploads
Cost-effective compared to custom development solutions

Common Concerns

Issues with file uploads occasionally missing were reported
Some customization options require external developer assistance
Support occasionally directs users to FAQ pages instead of providing direct solutions

Final Thoughts

The "Upload‑Lift Image Upload" app is highly regarded for its ease of use and comprehensive customer support. While it meets most merchants' needs effectively with its robust feature set, there are areas that would benefit from enhanced customization capabilities and addressing minor upload reliability issues. Overall, it remains a strong choice for merchants seeking to improve their customer file upload experience.

Bark & Brush

Apr 20, 2024 on Shopify

I have been using this app since the begging and never had any major issues! Customer support has also been very helpful and very responsive. Highly recommend

Super Plak Inc.

Apr 09, 2024 on Shopify

Had an issue, reached out to their support team and were super helpful. They helped me identify an issue and resolve it all within the day.

WONDERCRAFT LTD

Apr 05, 2024 on Shopify

Great little application. The UI and general functionality of the Upload option is very good. The pricing is fair; too. We will continue to use it as it's the best one we've seen. We would however like to see this application provide additional options. We need to be able to select specific Collections and/or Products for it to show on (only if those products have been added to the users Cart). Unfortunately at the moment; this is not possible.

aanabanana

Dec 05, 2023 on Shopify

I have used this app on and off and it seemed to be working fine but recently my customers have started to complain that it missed uploading the file a few times. I am losing business because of this. *so they replied stating it is a problem with my theme (my site has same theme for 2 years now) . You guys just do not want to accept the problem and keep passing the blame to something else. Disappointing!

Soul Carbon

Nov 23, 2023 on Shopify

Been using this app since I launched my store and never once considered looking elsewhere, very helpful and prompt support team too

Custom Car Air Fresheners | Personalised Automotive Air Fresheners | Smell My Ride

Nov 23, 2023 on Shopify

App is very functional with great styling. The support team are very good and quick to respond to queries and go the extra mile to support! I'm looking forward to publishing my store with this feature!! :)