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Customer reviews: Upload‑Lift Image Upload

Develop by Cloudlift

Reviews (191)

Overall rating
4.7

What Merchants Think

Merchants predominantly praise the "Upload‑Lift Image Upload" app for its functionality and excellent customer support. The app is appreciated for being user-friendly and easy to integrate into e-commerce platforms. Many users compliment the prompt and professional assistance provided by the support staff, emphasizing the app's capability to enhance product customization options and streamline the upload process for customer images and files.

Key Strengths

  • Responsive and helpful customer support, even for free plan users
  • User-friendly interface and easy integration
  • Allows for easy customization and branding alignment
  • Valuable for product personalization through file uploads
  • Cost-effective compared to custom development solutions

Common Concerns

  • Issues with file uploads occasionally missing were reported
  • Some customization options require external developer assistance
  • Support occasionally directs users to FAQ pages instead of providing direct solutions

Final Thoughts

The "Upload‑Lift Image Upload" app is highly regarded for its ease of use and comprehensive customer support. While it meets most merchants' needs effectively with its robust feature set, there are areas that would benefit from enhanced customization capabilities and addressing minor upload reliability issues. Overall, it remains a strong choice for merchants seeking to improve their customer file upload experience.

EDUTSHIRT

Mar 18, 2025  on Shopify

There are many options which good but need to spend time to explore all the options. Sometimes it gets confusing. However, it is a good once you master it. I am current start to the implementation of PERSONALIZE option which the Uplift apps is not able to remove variant picker elements in my SYMMETRY theme. I have tried the OptionValue ID based themes with your code but it did not work. Need you further guidance.

Handcrafted Memory

Sep 26, 2024  on Shopify

The extended image editor has great features. I didn't have a chance to test it too much yet, but the app looks really great and user-friendly. Only negative experience is that custom support wasn't too supportive when I asked a customization on the thumbnails at Cart Page (images takes too much space, but it is good that we have them!). I only received a link to a related FAQ page and a guidance to hire a developer. Regardless of the lack to try finding a solution, support team responded very quickly. I hope later on there will be an option to customize the Cart look without specific coder knowledge and make this App even better.

WONDERCRAFT LTD

Apr 05, 2024  on Shopify

Great little application. The UI and general functionality of the Upload option is very good. The pricing is fair; too. We will continue to use it as it's the best one we've seen. We would however like to see this application provide additional options. We need to be able to select specific Collections and/or Products for it to show on (only if those products have been added to the users Cart). Unfortunately at the moment; this is not possible.

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