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Customer reviews: Upcart—Cart Drawer Cart Upsell

Develop by Shopify

UpCart is a Shopify app designed to enhance cart functionality and boost conversions. This review covers its features, pros, cons, and real user feedback to help merchants decide if it’s the right fit for their store.

Reviews (661)

Overall rating
4.7

What Merchants Think

Merchants generally have positive feedback about "UpCart—Cart Drawer Cart Upsell", citing its effectiveness in increasing average order value (AOV) and conversion rates. Many users praise the app for its user-friendly design and seamless integration with Shopify. Additionally, the app's customer support is often highlighted for its promptness and effectiveness, though some users have expressed concerns about the app's pricing model and occasional technical issues.

Key Strengths

  • Exceptional customer support, often described as prompt and helpful.
  • Effectively increases conversion rates and average order value (AOV).
  • Easy to integrate and customize with existing Shopify themes.
  • Provides a wide range of upsell features and functionalities.
  • User-friendly interface and ease of setup.

Common Concerns

  • Issues with pricing model, including unexpected "usage fees".
  • Some technical bugs, such as synchronization issues and app freezing.
  • Customer support occasionally perceived as slow or unsatisfactory.
  • Leftover code on websites after uninstallation.
  • Lack of certain customization features for specific needs.

Final Thoughts

Overall, "UpCart—Cart Drawer Cart Upsell" is well-received for its ability to boost sales through enhanced cart functionalities. While its customer support is frequently praised, some users find the pricing structure concerning and have faced issues with bugs and customization. Despite these drawbacks, many merchants recommend the app for those looking to improve their upsell capabilities on Shopify.

Wello

Feb 16, 2025  on Shopify

I always recommend this app to fellow biz owners because it's the go to cart customization app I've used that delivers great support and results. Michelle has been very helpful in gathering helpful resources and also sometimes give good suggestions that our business could use. Definitely recommend!

3KMarble

Feb 13, 2025  on Shopify

A very successful application, thank you! It was also compatible with my theme.

Esszett Luxury

Feb 10, 2025  on Shopify

Zahir the Label

Feb 01, 2025  on Shopify

This app stood out to me because it had a mark "built for shopify". Truly everything works perfect and the service? top notch. John was very quick to help me out with the few additions I wanted to add to my cart. 10/10 Recommend!

Wilin 9

Jan 31, 2025  on Shopify

Great app.

Starcase

Jan 28, 2025  on Shopify

ty haylie

Leela Paris

Jan 27, 2025  on Shopify

Great help from the live chat

Rua London

Jan 27, 2025  on Shopify

Aina was very helpful. Im very happy with the help I got!

The Heartbeat Brand

Jan 26, 2025  on Shopify

love it and haily was awesome!

Gameday Legends Australia

Jan 24, 2025  on Shopify

Patti has amazing customer service, thank you.

LoveLash

Jan 22, 2025  on Shopify

super fast and clear help, never had such a quick customer service experience! thank you so much! best app ever for shopify!

1775 Coffee

Jan 21, 2025  on Shopify

great service, thanks guys

Kurvenjunkie

Jan 19, 2025  on Shopify

The support is excellent and very quick. The app is easy to understand and set up, and I’m looking forward to hopefully increasing my revenue with it soon.

Dunnes

Jan 16, 2025  on Shopify

Lillian is very quick and efficient! She replied with a video to make it simple and clear! Thank you so much!

Timeloop Visionz

Jan 16, 2025  on Shopify

Amazing service, helped with everything quickly and efficiently. Best customer service!

Icon Swim

Jan 14, 2025  on Shopify

Patti was awesome! She was quick to resolve any and all questions I had regarding setup. Less than 24 hours of installing app, upsells are already coming in!

NEVANO

Jan 14, 2025  on Shopify

John is the best! He helps you with ANY problem. Thanks bro

The Doggo Den

Jan 13, 2025  on Shopify

Solved my problem:)

Glowby

Jan 12, 2025  on Shopify

Support provided by Patti was 10/10. Clear communication, clear understanding of my issue and very short resolution time for the fix. Thanks again Patti!

SvenskaFavoriten.se

Jan 04, 2025  on Shopify

Because the support was fast and helpfull

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