Reviews: UpCart—Cart Drawer Cart Upsell

Customer reviews: UpCart—Cart Drawer Cart Upsell

Reviews (994)

Overall rating

4.8

5

377
4

10
3

2
2

2
1

18

What Merchants Think

Merchants generally have positive feedback about "UpCart—Cart Drawer Cart Upsell", citing its effectiveness in increasing average order value (AOV) and conversion rates. Many users praise the app for its user-friendly design and seamless integration with Shopify. Additionally, the app's customer support is often highlighted for its promptness and effectiveness, though some users have expressed concerns about the app's pricing model and occasional technical issues.

Key Strengths

Exceptional customer support, often described as prompt and helpful.
Effectively increases conversion rates and average order value (AOV).
Easy to integrate and customize with existing Shopify themes.
Provides a wide range of upsell features and functionalities.
User-friendly interface and ease of setup.

Common Concerns

Issues with pricing model, including unexpected "usage fees".
Some technical bugs, such as synchronization issues and app freezing.
Customer support occasionally perceived as slow or unsatisfactory.
Leftover code on websites after uninstallation.
Lack of certain customization features for specific needs.

Final Thoughts

Overall, "UpCart—Cart Drawer Cart Upsell" is well-received for its ability to boost sales through enhanced cart functionalities. While its customer support is frequently praised, some users find the pricing structure concerning and have faced issues with bugs and customization. Despite these drawbacks, many merchants recommend the app for those looking to improve their upsell capabilities on Shopify.

Golf Ball God

Oct 15, 2024 on Shopify

John was super helpful and fixed my issue immediately and now i can upsell in my cart perfectly :) i would definitely recommend this app to anyone

Artifey

Oct 15, 2024 on Shopify

Tolle App und sehr schneller Kundensupport der mir sofort weiter helfen konnte, kann ich nur empfehlen

ettoaustralia

Oct 14, 2024 on Shopify

Very easy to install and set up in no time. Dom was very helpful with clarifying how to do some things when I couldn't figure it out.

Lunaris

Oct 13, 2024 on Shopify

Great app, really improves my CVR and AOV, very helpful staff who are incredibly responsive and effective. I have used upcart on multiple stores and there has yet to be an issue they could not fix!

Vilano Milan

Oct 10, 2024 on Shopify

Dom was great helped me very quickly

Drivemag

Oct 10, 2024 on Shopify

i love it very good support

BonaTea

Oct 10, 2024 on Shopify

Good support, good result

Maudelles

Oct 09, 2024 on Shopify

Wonderful Customer Service. Great app so far! Thanks for your help guys.

Nordic Revive

Oct 08, 2024 on Shopify

Great app and great support team, highly recommended!

Lúmina

Oct 08, 2024 on Shopify

Very good app and amazing support with quick responses!

Mia Montreal

Oct 08, 2024 on Shopify

Awesome support team. Jordan helped me super quick and helped me with my custom changes for my cart. This is exactly how you want a support team to function.

ARMRA

Oct 07, 2024 on Shopify

I cannot say enough amazing things about UpCart / AfterSell and the support!!! Support team hopped on last minute when I urgently needed to migrate from a competitor app to UpCart due to some issues with conversion on the other. Patti hopped on a call with me close to 11pm at night to walk me through the launch and it could not have been an easier launch. The ability customize the cart and easily has already been a game changer. Cannot thank the team enough!

Drafts Site

Oct 07, 2024 on Shopify

We have had a great experience with the UpCart app. It's super easy to use, and the support team has been super responsive with any questions we have had. Thanks, UpCart team!

Retro Drifters

Oct 07, 2024 on Shopify

Great App! Boosts my AOV and the customer service is very efficient and friendly.

Kawaii Side

Oct 04, 2024 on Shopify

Great app, it has a team that helps with any issue and the store's conversion increases a lot with it.

YouHeal™

Oct 02, 2024 on Shopify

Great application with great customer support!!!

Contoura Collective

Oct 01, 2024 on Shopify

Great app, think it will help my conversion rate hugely. Also, amazing support team - John was very helpful!

Levera™

Sep 30, 2024 on Shopify

amazing help and solved my issue in less than a minute literally

Zing Bars

Sep 29, 2024 on Shopify

Our experience with UpCart has been excellent! The platform is user-friendly, and the upsell features have been highly effective. Plus, the customer service is super helpful and typically responds quickly.

Avoa

Sep 29, 2024 on Shopify

Support answers fast and is very competent. Side cart is easy to optimise and the interface is very user friendly. I'd recommend it