Reviews: UpCart—Cart Drawer Cart Upsell

Customer reviews: UpCart—Cart Drawer Cart Upsell

Reviews (994)

Overall rating

4.8

5

377
4

10
3

2
2

2
1

18

What Merchants Think

Merchants generally have positive feedback about "UpCart—Cart Drawer Cart Upsell", citing its effectiveness in increasing average order value (AOV) and conversion rates. Many users praise the app for its user-friendly design and seamless integration with Shopify. Additionally, the app's customer support is often highlighted for its promptness and effectiveness, though some users have expressed concerns about the app's pricing model and occasional technical issues.

Key Strengths

Exceptional customer support, often described as prompt and helpful.
Effectively increases conversion rates and average order value (AOV).
Easy to integrate and customize with existing Shopify themes.
Provides a wide range of upsell features and functionalities.
User-friendly interface and ease of setup.

Common Concerns

Issues with pricing model, including unexpected "usage fees".
Some technical bugs, such as synchronization issues and app freezing.
Customer support occasionally perceived as slow or unsatisfactory.
Leftover code on websites after uninstallation.
Lack of certain customization features for specific needs.

Final Thoughts

Overall, "UpCart—Cart Drawer Cart Upsell" is well-received for its ability to boost sales through enhanced cart functionalities. While its customer support is frequently praised, some users find the pricing structure concerning and have faced issues with bugs and customization. Despite these drawbacks, many merchants recommend the app for those looking to improve their upsell capabilities on Shopify.

Surf Style

Nov 06, 2024 on Shopify

UpCart is being a fundamental app in our growth. The flexibility and support are excellent. We've seen growth in not only our conversion rate, but also in AOV.

Chriore

Nov 06, 2024 on Shopify

John was awesome, really helpful and fast

LifeEase Haven

Nov 06, 2024 on Shopify

Perfect support from Michelle, thx

NourishNaturals

Nov 06, 2024 on Shopify

Dom was very fast and professional with his response to all my issues. He helped fix my cart and now my store generates more revenue all thanks to Dom and his great team over at UpCart. Highly recommend!

House of Niki

Nov 05, 2024 on Shopify

Best

Fusion

Nov 05, 2024 on Shopify

Michelle was amazing. Very patient and did everything I asked her to do. Great customer service.

UpriseAthlete

Nov 04, 2024 on Shopify

Great app, been in ecom for a year now and upcart is by far the best for conversions. Also the customer support is fast to reply and helps fix any problems you have. Definitely worth it if you are serious about ecom.

Aurora Essence

Nov 04, 2024 on Shopify

John helped me quickly, and I was able to solve my problem fast.

The Lean Co.

Nov 04, 2024 on Shopify

Nice

Pettypurse

Nov 03, 2024 on Shopify

Great Service!

PureSleepy

Nov 02, 2024 on Shopify

great support!

Saree Buta

Nov 01, 2024 on Shopify

Axel Arch

Oct 31, 2024 on Shopify

swift reply and accurate inputs

Prime Vape

Oct 30, 2024 on Shopify

Really helpful and fast!

ENVY Toronto

Oct 30, 2024 on Shopify

That Girl - Beauty and Wellness by Raquel Inacio

Oct 30, 2024 on Shopify

Great app and Michelle was so helpful! Highly reccomend!

Shela Sands

Oct 30, 2024 on Shopify

I would highly recommend this application. Very clean layout and also easy to customize. Also the customerservice is pro active and problemsolving in any way. Thanks again!

Bawbags

Oct 29, 2024 on Shopify

Super helpful and fast support when setting up this great app. Thank you, Jacinda!

Norhia

Oct 29, 2024 on Shopify

Parfait John m'a beaucoup aider

Crystal Clear Texas

Oct 29, 2024 on Shopify

Michele was wonderful - superb work from the amazing team as usual!