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Upcart—Cart Drawer Cart Upsell logo

Customer reviews: Upcart—Cart Drawer Cart Upsell

Develop by Shopify

UpCart is a Shopify app designed to enhance cart functionality and boost conversions. This review covers its features, pros, cons, and real user feedback to help merchants decide if it’s the right fit for their store.

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Reviews (718)

Overall rating
4.6

What Merchants Think

Merchants generally have positive feedback about "UpCart—Cart Drawer Cart Upsell", citing its effectiveness in increasing average order value (AOV) and conversion rates. Many users praise the app for its user-friendly design and seamless integration with Shopify. Additionally, the app's customer support is often highlighted for its promptness and effectiveness, though some users have expressed concerns about the app's pricing model and occasional technical issues.

Key Strengths

  • Exceptional customer support, often described as prompt and helpful.
  • Effectively increases conversion rates and average order value (AOV).
  • Easy to integrate and customize with existing Shopify themes.
  • Provides a wide range of upsell features and functionalities.
  • User-friendly interface and ease of setup.

Common Concerns

  • Issues with pricing model, including unexpected "usage fees".
  • Some technical bugs, such as synchronization issues and app freezing.
  • Customer support occasionally perceived as slow or unsatisfactory.
  • Leftover code on websites after uninstallation.
  • Lack of certain customization features for specific needs.

Final Thoughts

Overall, "UpCart—Cart Drawer Cart Upsell" is well-received for its ability to boost sales through enhanced cart functionalities. While its customer support is frequently praised, some users find the pricing structure concerning and have faced issues with bugs and customization. Despite these drawbacks, many merchants recommend the app for those looking to improve their upsell capabilities on Shopify.

MORNINGTON THREADS

Jun 28, 2025  on Shopify

I ran into an issue setting up stacking discounts but found a workaround with UpCart's flexible discount rules. The app made it easier to offer tiered deals to customers in a single checkout. Setup was pretty intuitive overall. I wish the stacking options were more obvious, but once I figured it out it worked well. Support was also responsive when I reached out.

BlingPaws

Jun 28, 2025  on Shopify

I became a fan just of how much their customer support is. Thank you Patti for your help

Celidra

Jun 28, 2025  on Shopify

Snoozy

Jun 27, 2025  on Shopify

Easy to use and support team very helpful.

Luxovre

Jun 27, 2025  on Shopify

Lillian from UpCart support team was the best thing that happened to my life! She was super kind and understanding of my situation and made sure I was set up correctly. She made sure to answer all my questions and provided me with extra information. She also checked my store from her side to make sure everything was working properly. Thank you so much!

Prafia

Jun 26, 2025  on Shopify

Great support! I had some issues with the cart drawer not working properly on the Sense theme, but Michelle quickly helped me get everything resolved. Really happy it's now fully compatible. Thanks again!

SmartNote

Jun 26, 2025  on Shopify

good and fast support.

Maison De Rêve

Jun 25, 2025  on Shopify

10/10!

Pangama Jewelry

Jun 23, 2025  on Shopify

I switched to UpCart because I wanted a cleaner, better-looking cart design—and it delivered right away. I started seeing better results on day one compared to the apps I was using before. Setup was smooth, and the support has been perfect. Shoutout to Brandon for being super helpful whenever I had questions. Highly recommend if you're looking to improve your cart experience.

Showcase

Jun 23, 2025  on Shopify

great service

Atma

Jun 20, 2025  on Shopify

Great support

Cool Kids Sticker Co.

Jun 20, 2025  on Shopify

I have just installed and set up this APP and half an hour in I am already obsessed! Wow! So many great functions. This is going to be good. So easy to set up. Customer service so helpful. But I did this mostly myself (which is rare!)

HeatHoody

Jun 18, 2025  on Shopify

Very good workingly app, the customer service expert John helped very well and made sure that the small problem was solved in a very fast way. You can customize a lot on this app what is perfect!

Nektar

Jun 17, 2025  on Shopify

Super top ! Merci au support pour leur aide

Anybody HU

Jun 17, 2025  on Shopify

The customer support was very helpful!

Oxford Threads

Jun 12, 2025  on Shopify

Great customer service!!

Vitaliberia

Jun 12, 2025  on Shopify

Buen servicio, atención al cliente muy rápida y muy buena energía el trabajador John

Orka Beverage Company

Jun 11, 2025  on Shopify

Patti is the best

Sydney Home Centre

Jun 06, 2025  on Shopify

Good support and admittance to their mistake. Happy with the service.

SpallaComfort

Jun 05, 2025  on Shopify

Top rien à dire d'autre j'utilise que cette app pour mon panier j'ai jamais eu besoin d'aller voir ailleur

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