Reviews: UpCart—Cart Drawer Cart Upsell

Customer reviews: UpCart—Cart Drawer Cart Upsell

Reviews (994)

Overall rating

4.8

5

377
4

10
3

2
2

2
1

18

What Merchants Think

Merchants generally have positive feedback about "UpCart—Cart Drawer Cart Upsell", citing its effectiveness in increasing average order value (AOV) and conversion rates. Many users praise the app for its user-friendly design and seamless integration with Shopify. Additionally, the app's customer support is often highlighted for its promptness and effectiveness, though some users have expressed concerns about the app's pricing model and occasional technical issues.

Key Strengths

Exceptional customer support, often described as prompt and helpful.
Effectively increases conversion rates and average order value (AOV).
Easy to integrate and customize with existing Shopify themes.
Provides a wide range of upsell features and functionalities.
User-friendly interface and ease of setup.

Common Concerns

Issues with pricing model, including unexpected "usage fees".
Some technical bugs, such as synchronization issues and app freezing.
Customer support occasionally perceived as slow or unsatisfactory.
Leftover code on websites after uninstallation.
Lack of certain customization features for specific needs.

Final Thoughts

Overall, "UpCart—Cart Drawer Cart Upsell" is well-received for its ability to boost sales through enhanced cart functionalities. While its customer support is frequently praised, some users find the pricing structure concerning and have faced issues with bugs and customization. Despite these drawbacks, many merchants recommend the app for those looking to improve their upsell capabilities on Shopify.

LYXON

Nov 15, 2024 on Shopify

:))

Goodlooks Glasses

Nov 14, 2024 on Shopify

Awesome support, Jacinda helped me arrange my cart exactly how I wanted it!

Dalcino

Nov 14, 2024 on Shopify

I had an issue with the shipping protection. And Dom help me out within 5 minutes. Thanks Dom. 5 stars for sure. Upcart itself is also really good for the revenue. Recommend it to everyone. The app definately pays for itself. Even if it was double the money!

Charles & Co Bags

Nov 14, 2024 on Shopify

love it

SkinGlowUp✨Microneedling Onlineshop

Nov 13, 2024 on Shopify

Great functionallity, good support, easy to customize with CSS. I esp like the free Gift & free shipping functionality. Thanks to Michelle, Dom & Hailey from the support team who helped me to set up everything accoring to my needs.

Bundl Australia

Nov 12, 2024 on Shopify

Great app, I find it super useful on my store. The support team have also been really helpful.

Beyondaria

Nov 11, 2024 on Shopify

Nice App !

Axiology

Nov 11, 2024 on Shopify

Jacinda from UpCart saved the day! I had spent days trying figure out how to combine Buy X, Get Y (Gift with Purchase / Reward Spend Thresholds) with subscriptions and also allow product-level discounts to apply to the subscriptions too. The solution was complex but the gist is to not use Buy X, Get Y in Shopify, but rather make a 100% off product discount with a minimum QTY of 1, make that product hidden from your store, then use UpCart to add the product to your cart. Works perfectly in all scenarios!

GOBIO IL

Nov 11, 2024 on Shopify

great app, great Patti support! but shopify - please let the app developers to put the express buttons in the cart, it's really important.

MyFamilyZen

Nov 10, 2024 on Shopify

L'aide de Patti a été précieuse : le service client est Top !!!

Scrubi

Nov 09, 2024 on Shopify

Perfect customer services!

Oli Jones™

Nov 08, 2024 on Shopify

Upcart è perfetta per chi vuole modificare in modo efficace il proprio drawer cart, inoltre il customer service è davvero efficiente e veloce.

Luxora™

Nov 08, 2024 on Shopify

Highly recommend it to those trying to increase their AOV. Many features included and great customer support that responds quickly and is very effective in helping.

Vior Maison

Nov 08, 2024 on Shopify

Michelle was amazing, amazing customer support

Leroy's Jerky Co.

Nov 07, 2024 on Shopify

Absolutely appreciate your timely response for a time sensitive situation. Luckily the issue was on my side and not the app. The app is a game changer with customer service to match. Much gratitude, D

Qwirlo

Nov 07, 2024 on Shopify

NapTime

Nov 07, 2024 on Shopify

Jacinda helped me a lot, she is the best !

Hilarys

Nov 07, 2024 on Shopify

K'mana London

Nov 07, 2024 on Shopify

This App is amazing. 100% recommendations for all who are looking for a upcart solution. The support is fast and super helpful. Thanks

Cozy-Sock

Nov 06, 2024 on Shopify

Absolutely amazing. The support is world class and the app gives you everything you need for an awesome price.