UpCart App Review: Features, Pros & Cons for Shopify

Customer reviews: UpCart—Cart Drawer Cart Upsell

UpCart is a Shopify app designed to enhance cart functionality and boost conversions. This review covers its features, pros, cons, and real user feedback to help merchants decide if it’s the right fit for their store.

Reviews (657)

Overall rating

4.8

5

481
4

11
3

2
2

2
1

27

What Merchants Think

Merchants generally have positive feedback about "UpCart—Cart Drawer Cart Upsell", citing its effectiveness in increasing average order value (AOV) and conversion rates. Many users praise the app for its user-friendly design and seamless integration with Shopify. Additionally, the app's customer support is often highlighted for its promptness and effectiveness, though some users have expressed concerns about the app's pricing model and occasional technical issues.

Key Strengths

Exceptional customer support, often described as prompt and helpful.
Effectively increases conversion rates and average order value (AOV).
Easy to integrate and customize with existing Shopify themes.
Provides a wide range of upsell features and functionalities.
User-friendly interface and ease of setup.

Common Concerns

Issues with pricing model, including unexpected "usage fees".
Some technical bugs, such as synchronization issues and app freezing.
Customer support occasionally perceived as slow or unsatisfactory.
Leftover code on websites after uninstallation.
Lack of certain customization features for specific needs.

Final Thoughts

Overall, "UpCart—Cart Drawer Cart Upsell" is well-received for its ability to boost sales through enhanced cart functionalities. While its customer support is frequently praised, some users find the pricing structure concerning and have faced issues with bugs and customization. Despite these drawbacks, many merchants recommend the app for those looking to improve their upsell capabilities on Shopify.

London Lake

May 24, 2025 on Shopify

Highly recommend the app! The customer service is top notch!

Begin Health, Inc.

May 23, 2025 on Shopify

UpCart has the BEST customer support team out of every vendor that we work with. They are the best!

PainEx

May 20, 2025 on Shopify

Very satisfied and recommend the shopping cart and excellent service!

Shogue

May 19, 2025 on Shopify

This app increased my Conversion and AOV quickly. The app is very easy to use and it haves so many features that's it's almost guaranteed that you will experience the same results that I did. Their support is fast as well and help with literally anything. I wanted to add something below the add to cart and Aina helped me fix that quickly. Thanks for such a great app!

odem

May 19, 2025 on Shopify

luxro

May 18, 2025 on Shopify

I was very confused when I start using this app then I reached out to the customer service team for further help Patti was one of the customer service team member she was amazing Teach me every thing step by step even send me video how to fix thing in app highly recommend this app

Stronger

May 17, 2025 on Shopify

Extrem einfache Einrichtung von Upcart (Aftersell). Ebenso echt guter und schneller support

imabody

May 15, 2025 on Shopify

Hailey best Support Partner :D

Poplight

May 14, 2025 on Shopify

Brandon was so incredibly helpful and helped me problem solve with intense detail until we figured out the problem!

Curly Heaven

May 05, 2025 on Shopify

This upsell app is a game-changer! Super easy to use and customer service is great—fast, friendly, and incredibly helpful. Highly recommend!

Ameline Amsterdam

May 05, 2025 on Shopify

no question was too much! really quick help from John!

Lavella

Apr 30, 2025 on Shopify

Incredible support this girl fixed all my problems so fast, she even sent me a loom video on my store and showed exactly what i was doing wrong.

Green Helpers

Apr 28, 2025 on Shopify

Die App ist super.

Cyber Slimes

Apr 26, 2025 on Shopify

very speedy support and a fantastic product.

Barprints

Apr 25, 2025 on Shopify

Need some help setting up my cart, Michelle in Tech Support was AMAZING! Super friendly and extremely helpful. Looking forward to testing out these features

Pure Health Shops

Apr 25, 2025 on Shopify

I had some important questions about the configuration of the Upcart app. Laura was very attentive and helped me fully with all my concerns. I am very grateful and satisfied with the service. Thank you.

Your Wedding Mate

Apr 23, 2025 on Shopify

Twopoint

Apr 21, 2025 on Shopify

Great app with responsive support team! We've been using UpCart for a while now and it's been working really well. The cart drawer looks clean, the upsell features are intuitive, and it's easy to customize to fit our store’s needs. What impressed us the most was the support — quick, friendly, and helpful. Definitely a recommended app if you want to improve your cart experience!

Emporio Centrale

Apr 20, 2025 on Shopify

Great experience until now, products work well, and support is very responsive. Would definitely recommend!

Claroly Clothes

Apr 19, 2025 on Shopify

Excelente app y muy buen servicio de ayuda