UpCart—Cart Drawer Cart Upsell logo

Customer reviews: UpCart—Cart Drawer Cart Upsell

Reviews (994)

Overall rating
4.8

What Merchants Think

Merchants generally have positive feedback about "UpCart—Cart Drawer Cart Upsell", citing its effectiveness in increasing average order value (AOV) and conversion rates. Many users praise the app for its user-friendly design and seamless integration with Shopify. Additionally, the app's customer support is often highlighted for its promptness and effectiveness, though some users have expressed concerns about the app's pricing model and occasional technical issues.

Key Strengths

  • Exceptional customer support, often described as prompt and helpful.
  • Effectively increases conversion rates and average order value (AOV).
  • Easy to integrate and customize with existing Shopify themes.
  • Provides a wide range of upsell features and functionalities.
  • User-friendly interface and ease of setup.

Common Concerns

  • Issues with pricing model, including unexpected "usage fees".
  • Some technical bugs, such as synchronization issues and app freezing.
  • Customer support occasionally perceived as slow or unsatisfactory.
  • Leftover code on websites after uninstallation.
  • Lack of certain customization features for specific needs.

Final Thoughts

Overall, "UpCart—Cart Drawer Cart Upsell" is well-received for its ability to boost sales through enhanced cart functionalities. While its customer support is frequently praised, some users find the pricing structure concerning and have faced issues with bugs and customization. Despite these drawbacks, many merchants recommend the app for those looking to improve their upsell capabilities on Shopify.

Icon Swim

Jan 14, 2025  on Shopify

Patti was awesome! She was quick to resolve any and all questions I had regarding setup. Less than 24 hours of installing app, upsells are already coming in!

NEVANO

Jan 14, 2025  on Shopify

John is the best! He helps you with ANY problem. Thanks bro

The Doggo Den

Jan 13, 2025  on Shopify

Solved my problem:)

Glowby

Jan 12, 2025  on Shopify

Support provided by Patti was 10/10. Clear communication, clear understanding of my issue and very short resolution time for the fix. Thanks again Patti!

SvenskaFavoriten.se

Jan 04, 2025  on Shopify

Because the support was fast and helpfull

MoonBrew

Jan 02, 2025  on Shopify

Great app, great customer service - always prompt in their responses and easy to deal with. Highly recommend to other brand owners.

OdyBag

Jan 02, 2025  on Shopify

initially encountered some compatibility issues, but their team stepped in and resolved everything promptly. Highly recommend for anyone looking to enhance their cart functionality

U DESIGN LIMITED

Dec 26, 2024  on Shopify

Works well and great support

Pure Praha

Dec 26, 2024  on Shopify

Great app, you can do all kinds of things with it! Also great customer support, there was a code showing and I immediately got a clear answer. Definitely recommend!

Weston Beck

Dec 26, 2024  on Shopify

Dom was really helpful solving my issues! Their support is great and the app itself generated for me lot more revenue due to features they provide. It's amazing.

cafematernity

Dec 26, 2024  on Shopify

Very helpful customer service

treame©

Dec 25, 2024  on Shopify

The best cart you can probably have. The support by Aina was awesome. She helped me out and could fix my problem in a few seconds!

VIMVY

Dec 21, 2024  on Shopify

Crown Forever

Dec 20, 2024  on Shopify

Fantastic app! The upsell features have significantly increased our cart conversions, and the customer service team is top-notch—responsive, helpful, and truly dedicated to helping us succeed. Highly recommend it to anyone looking to boost their sales!

Näak NA

Dec 19, 2024  on Shopify

Hailey was super helpful! Great customer service and great product!

Le Coin du Jeu CA

Dec 18, 2024  on Shopify

Had issues with translation, and Hailey quickly helped me set it up. Really easy app to implement !

THEBIX® Chile

Dec 17, 2024  on Shopify

Perfect!

Crest Harbor

Dec 11, 2024  on Shopify

I've had Upcart for about a year now and no problem so far. It has definitely helped increase sales.

Azouna

Dec 11, 2024  on Shopify

Great support! Very patiently and kind. Great app

MemoFrame

Dec 10, 2024  on Shopify

It's a great app. I really like it.

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