Reviews: UpCart—Cart Drawer Cart Upsell

Customer reviews: UpCart—Cart Drawer Cart Upsell

Reviews (994)

Overall rating

4.8

5

377
4

10
3

2
2

2
1

18

What Merchants Think

Merchants generally have positive feedback about "UpCart—Cart Drawer Cart Upsell", citing its effectiveness in increasing average order value (AOV) and conversion rates. Many users praise the app for its user-friendly design and seamless integration with Shopify. Additionally, the app's customer support is often highlighted for its promptness and effectiveness, though some users have expressed concerns about the app's pricing model and occasional technical issues.

Key Strengths

Exceptional customer support, often described as prompt and helpful.
Effectively increases conversion rates and average order value (AOV).
Easy to integrate and customize with existing Shopify themes.
Provides a wide range of upsell features and functionalities.
User-friendly interface and ease of setup.

Common Concerns

Issues with pricing model, including unexpected "usage fees".
Some technical bugs, such as synchronization issues and app freezing.
Customer support occasionally perceived as slow or unsatisfactory.
Leftover code on websites after uninstallation.
Lack of certain customization features for specific needs.

Final Thoughts

Overall, "UpCart—Cart Drawer Cart Upsell" is well-received for its ability to boost sales through enhanced cart functionalities. While its customer support is frequently praised, some users find the pricing structure concerning and have faced issues with bugs and customization. Despite these drawbacks, many merchants recommend the app for those looking to improve their upsell capabilities on Shopify.

Kiddo Lingo

Jun 22, 2024 on Shopify

Great app, great support. This app has immensely helped my AOV. Even if its just a few extra dollars from shipping protection each sale or bundling with other products, this app is a no brainer. I had a couple of issues with the load time lagging on my theme however support were prompt and had multiple solutions which fixed it in no time. Its great to have an app that is easy to use, works, increases profit, and has great support. Highly recommend. Thanks to Mark and Michelle for their assistance.

Trustifys

Jun 22, 2024 on Shopify

nice. thanks for quick helping

Alexis Mode

Jun 22, 2024 on Shopify

Great app to increase your AOV!

EDGE Vaping

Jun 19, 2024 on Shopify

Platinum Racing Products

Jun 18, 2024 on Shopify

App works super well and tech support helped me configure the app with a few other apps we currently use also!

Luv That Look

Jun 18, 2024 on Shopify

Great customer service

Dive Bar Nutrition

Jun 18, 2024 on Shopify

UpCart is user friendly and great! Mark is the best, friendly and very helpful!

Golf Course Lawn Store

Jun 15, 2024 on Shopify

Cart was very easy to install and integrate with our existing theme. It's already increasing average order value and saving our customers time since they get what they need conveniently. HIGHLY recommended.

BlueRidge Co.

Jun 13, 2024 on Shopify

Very intuitive app that has paid for itself in upsells and increased conversion rates! Highly recommend!

Kiinde

Jun 11, 2024 on Shopify

Mark was amazing helping customize our cart!

GoodFett

Jun 07, 2024 on Shopify

Quick support team, got the problem fixed within 5mins

Beschwerdelos

Jun 06, 2024 on Shopify

Great app and great support! Thank you for the help Jordan!

FreshyFan

Jun 04, 2024 on Shopify

rarely impressed, smooth application , good customer service. Mark you're legend bro knows exactly what he is doing! great work.

LockWheel

Jun 04, 2024 on Shopify

Easy to install and VERY good service

Galaxy Hoop

Jun 03, 2024 on Shopify

Really good app for increasing AOV. Really good costumer support.

WhatUNeedOnline

May 30, 2024 on Shopify

I would recommend this app, it offers great value and has great customer value with a support team that responds quickly and helpfully!

Ancestral Cosmetics

May 07, 2024 on Shopify

Easy to install and set up. Comes with all the options you need for a high converting store. Plus their customer support is world class, fast and pleasant to deal with. World class experience using UpCart!

Fresh Frenzy

May 03, 2024 on Shopify

Excellent app, excellent features and excellent customer support. Really simple to use. The cart looks great. Converts very well too. and customer service is always there to help when needed.

Little Wonder Explorer

Apr 30, 2024 on Shopify

UpCart has increased our AOV and has given the customer a better cart experience. I had a question how to change the check out button text and Mark from UpCart helped me within a minute. Great App and great service!

The Barrel Tap

Apr 24, 2024 on Shopify

Patti was one of the best customers services person we have ever worked with. Not only she took a call at 8PM but helped us get set up in 30 minutes things that would take us few hours to get set up properly and run smoothly. Highly recommend this app just based on the support we got today.