UpCart App Review: Features, Pros & Cons for Shopify

Name: Upcart—Cart Drawer Cart Upsell
Brand: Shopify
SKU: shopify-upcart-cart-builder-app-by-shopify
Rating: 4.6 (718 reviews)

Customer reviews: Upcart—Cart Drawer Cart Upsell

Develop by Shopify

UpCart is a Shopify app designed to enhance cart functionality and boost conversions. This review covers its features, pros, cons, and real user feedback to help merchants decide if it’s the right fit for their store.

Reviews (718)

Overall rating

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What Merchants Think

Merchants generally have positive feedback about "UpCart—Cart Drawer Cart Upsell", citing its effectiveness in increasing average order value (AOV) and conversion rates. Many users praise the app for its user-friendly design and seamless integration with Shopify. Additionally, the app's customer support is often highlighted for its promptness and effectiveness, though some users have expressed concerns about the app's pricing model and occasional technical issues.

Key Strengths

Exceptional customer support, often described as prompt and helpful.
Effectively increases conversion rates and average order value (AOV).
Easy to integrate and customize with existing Shopify themes.
Provides a wide range of upsell features and functionalities.
User-friendly interface and ease of setup.

Common Concerns

Issues with pricing model, including unexpected "usage fees".
Some technical bugs, such as synchronization issues and app freezing.
Customer support occasionally perceived as slow or unsatisfactory.
Leftover code on websites after uninstallation.
Lack of certain customization features for specific needs.

Final Thoughts

Overall, "UpCart—Cart Drawer Cart Upsell" is well-received for its ability to boost sales through enhanced cart functionalities. While its customer support is frequently praised, some users find the pricing structure concerning and have faced issues with bugs and customization. Despite these drawbacks, many merchants recommend the app for those looking to improve their upsell capabilities on Shopify.

Pettypurse

Nov 03, 2024 on Shopify

Great Service!

PureSleepy

Nov 02, 2024 on Shopify

great support!

Saree Buta

Nov 01, 2024 on Shopify

Axel Arch

Oct 31, 2024 on Shopify

swift reply and accurate inputs

Prime Vape

Oct 30, 2024 on Shopify

Really helpful and fast!

ENVY Toronto

Oct 30, 2024 on Shopify

That Girl - Beauty and Wellness by Raquel Inacio

Oct 30, 2024 on Shopify

Great app and Michelle was so helpful! Highly reccomend!

Shela Sands

Oct 30, 2024 on Shopify

I would highly recommend this application. Very clean layout and also easy to customize. Also the customerservice is pro active and problemsolving in any way. Thanks again!

Bawbags

Oct 29, 2024 on Shopify

Super helpful and fast support when setting up this great app. Thank you, Jacinda!

Norhia

Oct 29, 2024 on Shopify

Parfait John m'a beaucoup aider

Crystal Clear Texas

Oct 29, 2024 on Shopify

Michele was wonderful - superb work from the amazing team as usual!

Ozysleep

Oct 29, 2024 on Shopify

Michelle helped me really good and fast, thank you

Everett & Oak

Oct 28, 2024 on Shopify

Love this app! Seamless installation and their support is amazing. Hailey helped me with some custom code and was super quick to get the job done exactly how I wanted. Highly recommend!

Vandevo

Oct 27, 2024 on Shopify

Great app with a wonderful service! When u need to change something u can always ask for help through the chat and without any problems they will help u untill u have finished ur task that u had in mind.

Deemer

Oct 27, 2024 on Shopify

Great app, easy to use and install. Also useful support, Jordan helped me well.

Signet Collection

Oct 27, 2024 on Shopify

Very good app, John helped me with a few changes I needed to make in the code and did it extremely fast on the spot.

MARIEMUR

Oct 27, 2024 on Shopify

Customer support works well. They strive to resolve all issues and respond very quickly.

StrahlenSchutzer

Oct 26, 2024 on Shopify

really good support team. Michelle helped me alot.

Bimbino

Oct 25, 2024 on Shopify

Great customer service!

SimplyKoolThings

Oct 24, 2024 on Shopify

I had a great experience with Dom from UpCart support! She was incredibly friendly and went out of her way to assist with my concerns. Dom was quick to understand the issues I was facing and worked diligently to resolve most of them. Her attentiveness and willingness to help made the whole process so much smoother. Excellent customer service – thank you, Dom!