Reviews: UpCart—Cart Drawer Cart Upsell

Customer reviews: UpCart—Cart Drawer Cart Upsell

Reviews (994)

Overall rating

4.8

5

377
4

10
3

2
2

2
1

18

What Merchants Think

Merchants generally have positive feedback about "UpCart—Cart Drawer Cart Upsell", citing its effectiveness in increasing average order value (AOV) and conversion rates. Many users praise the app for its user-friendly design and seamless integration with Shopify. Additionally, the app's customer support is often highlighted for its promptness and effectiveness, though some users have expressed concerns about the app's pricing model and occasional technical issues.

Key Strengths

Exceptional customer support, often described as prompt and helpful.
Effectively increases conversion rates and average order value (AOV).
Easy to integrate and customize with existing Shopify themes.
Provides a wide range of upsell features and functionalities.
User-friendly interface and ease of setup.

Common Concerns

Issues with pricing model, including unexpected "usage fees".
Some technical bugs, such as synchronization issues and app freezing.
Customer support occasionally perceived as slow or unsatisfactory.
Leftover code on websites after uninstallation.
Lack of certain customization features for specific needs.

Final Thoughts

Overall, "UpCart—Cart Drawer Cart Upsell" is well-received for its ability to boost sales through enhanced cart functionalities. While its customer support is frequently praised, some users find the pricing structure concerning and have faced issues with bugs and customization. Despite these drawbacks, many merchants recommend the app for those looking to improve their upsell capabilities on Shopify.

Auventri Berlin

Aug 08, 2024 on Shopify

Perfect, Fast, good and clear

Natura&Bontà

Aug 08, 2024 on Shopify

We have been using this app for months and we are enjoying it. The support is very helpful in solving the problems we have presented. Recommended, thanks

Joga Bonito

Aug 07, 2024 on Shopify

Mark from UpCart was so fast and professional. Probably some of the best customer experience I have had from an app on the Shopify store.

Sovico

Aug 07, 2024 on Shopify

Fast and Good answers!

Breaking Limits

Aug 05, 2024 on Shopify

Great app and fast reply if you have a issue!

Melaune

Aug 04, 2024 on Shopify

Great experience, the team is very good and helped me well with a glitch!

Fortisera

Aug 04, 2024 on Shopify

Quick response time and answers for any question.

Karma Yoga Shop

Aug 04, 2024 on Shopify

Top! I recommend this app

Mette Sanker

Aug 03, 2024 on Shopify

ORO Lima

Aug 03, 2024 on Shopify

Very good for conversions and also super support!

Avonlea

Aug 02, 2024 on Shopify

fantastic. dom was of great help and very patient with me

VelociRAX

Aug 01, 2024 on Shopify

Works great, easy to use, team is super helpful when you need some assistance.

Fourhike Outdoors

Jul 30, 2024 on Shopify

This is a must-have app for all stores. It has significantly increased my AOV, and the customer service is excellent! Highly recommend it!

My Store

Jul 30, 2024 on Shopify

amazing support amazing team best app ever hands down!

FastrLabs

Jul 29, 2024 on Shopify

Perfect and quick custommer support. Opened the chat and asked if they could help me with an issue and within couple of hours, while I was having lunch, they fixed the code and fixed the issue. I just sent them a message with a screenshot so they could understand the problem I had. Very good app (a must for any store or brand) and customer support. Thank you John.

AnyArtDesign

Jul 28, 2024 on Shopify

Super schneller Kundensupport und jedes Mal eine Lösung. Kann ich nur empfehlen!

Casa Zuma

Jul 27, 2024 on Shopify

Had a small issue with some CSS... Mark fixed it in minutes. Thanks guys!!

Masculina.nl

Jul 27, 2024 on Shopify

The app has a lot of possibilities. Also quick and good support from the chat, thanks John!

Excited & Exhausted

Jul 26, 2024 on Shopify

Helpful team

Limitless X

Jul 25, 2024 on Shopify

Great app and even better customer support - spoke with Cameron and he coded everything I needed to customize my cart within minutes the guy is a machine. Super happy with the experience