UpCart App Review: Features, Pros & Cons for Shopify

Customer reviews: UpCart—Cart Drawer Cart Upsell

UpCart is a Shopify app designed to enhance cart functionality and boost conversions. This review covers its features, pros, cons, and real user feedback to help merchants decide if it’s the right fit for their store.

Reviews (1,043)

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What Merchants Think

Merchants generally have positive feedback about "UpCart—Cart Drawer Cart Upsell", citing its effectiveness in increasing average order value (AOV) and conversion rates. Many users praise the app for its user-friendly design and seamless integration with Shopify. Additionally, the app's customer support is often highlighted for its promptness and effectiveness, though some users have expressed concerns about the app's pricing model and occasional technical issues.

Key Strengths

Exceptional customer support, often described as prompt and helpful.
Effectively increases conversion rates and average order value (AOV).
Easy to integrate and customize with existing Shopify themes.
Provides a wide range of upsell features and functionalities.
User-friendly interface and ease of setup.

Common Concerns

Issues with pricing model, including unexpected "usage fees".
Some technical bugs, such as synchronization issues and app freezing.
Customer support occasionally perceived as slow or unsatisfactory.
Leftover code on websites after uninstallation.
Lack of certain customization features for specific needs.

Final Thoughts

Overall, "UpCart—Cart Drawer Cart Upsell" is well-received for its ability to boost sales through enhanced cart functionalities. While its customer support is frequently praised, some users find the pricing structure concerning and have faced issues with bugs and customization. Despite these drawbacks, many merchants recommend the app for those looking to improve their upsell capabilities on Shopify.

Made of Tomorrow

Sep 18, 2024 on Shopify

Launched the app today with not too many challenges - all were able to be sorted our with support very swiftly. Customisation was easy with a little CSS knowledge. Support with Lillian was great too. Hoping to see some AOV increases with the features the are available with Upcart. Nice work

The Christmas Light Emporium

Sep 18, 2024 on Shopify

Upcart is the easiest to set up, most functional, most customizable, fastest loading, high converting, and best supported cart apps that we have tested. Highly recommended.

ForeverSesh

Sep 18, 2024 on Shopify

Usefull app. I recommend.

Lemalaya

Sep 14, 2024 on Shopify

Pati is helpful thanks guys!

Luvo Store

Sep 14, 2024 on Shopify

Michelle from customer service has consistently delivered an exceptional experience that goes above and beyond. Her responses are lightning-fast, and she's been incredibly helpful at every stage. A++

FlyLash

Sep 14, 2024 on Shopify

Elmroth London

Sep 13, 2024 on Shopify

the support was extremely fast, and she helped me with what i needed. also a great app to increase cvr.

Adultopoly

Sep 12, 2024 on Shopify

Michelle was super reactive and responsive. Can't recommend more

Koiralainen

Sep 12, 2024 on Shopify

It takes some time to setup, but once you do, your aov increases to the roof.

BUIJO

Sep 11, 2024 on Shopify

Amazing help by John , he solved the issue in 5 min. Thank you for the exceptional customer service !

IMPERIUM

Sep 11, 2024 on Shopify

Great app, very well built and the support is excellent

WorldProdotti

Sep 11, 2024 on Shopify

Efficient and fast work. Excellent work

Balemie

Sep 11, 2024 on Shopify

LaCkore Couture

Sep 11, 2024 on Shopify

Great app, great team!

FisioFlex

Sep 10, 2024 on Shopify

Good app for a cart drawer, also the support very helpful!

My Little Jubba

Sep 10, 2024 on Shopify

Amazing app and team. 100% recommend it

KidsElation

Sep 09, 2024 on Shopify

Excellent app. Had some issues with the cart, their support agent Dom sorted it in two minutes.

ELLA ZANETA

Sep 09, 2024 on Shopify

Problem solved in less than one minute, with clarity, a visual demonstration of how to do it, and straight to the point. Thank you, Patti!

Crystal Clear Arizona

Sep 08, 2024 on Shopify

Mark was incredibly helpful, instant results and full knowledge base! Great support and incredible API hats off to the developers and hiring staff in charge of Mark - he's a great asset to your team.

MATCHAFLIX

Sep 08, 2024 on Shopify

The technical support for UpCart is nothing short of incredible. The team is responsive, helpful, and always available to assist with any queries. The app itself works flawlessly across different markets, making it a great tool for global businesses. One of the best features is the ability to set different cart thresholds for offering free shipping gestures, depending on the customer's country. This level of customization is perfect for businesses looking to optimize their checkout experience for a diverse international audience. Highly recommended!