Reviews: UpCart—Cart Drawer Cart Upsell

Customer reviews: UpCart—Cart Drawer Cart Upsell

Reviews (994)

Overall rating

4.8

5

377
4

10
3

2
2

2
1

18

What Merchants Think

Merchants generally have positive feedback about "UpCart—Cart Drawer Cart Upsell", citing its effectiveness in increasing average order value (AOV) and conversion rates. Many users praise the app for its user-friendly design and seamless integration with Shopify. Additionally, the app's customer support is often highlighted for its promptness and effectiveness, though some users have expressed concerns about the app's pricing model and occasional technical issues.

Key Strengths

Exceptional customer support, often described as prompt and helpful.
Effectively increases conversion rates and average order value (AOV).
Easy to integrate and customize with existing Shopify themes.
Provides a wide range of upsell features and functionalities.
User-friendly interface and ease of setup.

Common Concerns

Issues with pricing model, including unexpected "usage fees".
Some technical bugs, such as synchronization issues and app freezing.
Customer support occasionally perceived as slow or unsatisfactory.
Leftover code on websites after uninstallation.
Lack of certain customization features for specific needs.

Final Thoughts

Overall, "UpCart—Cart Drawer Cart Upsell" is well-received for its ability to boost sales through enhanced cart functionalities. While its customer support is frequently praised, some users find the pricing structure concerning and have faced issues with bugs and customization. Despite these drawbacks, many merchants recommend the app for those looking to improve their upsell capabilities on Shopify.

Femior

Aug 29, 2024 on Shopify

dom is amazing, she helped me very quick and solved the problem!!

MDTHEBRAND

Aug 29, 2024 on Shopify

Really great and fast replies and service! Anything inside the cart is possible. Great!

Yourstorepro

Aug 28, 2024 on Shopify

Amazing app. Has all the things I need for upsells. Would be nice if you guys give 30 days trial period instead of 14 :)

FemmeVilla

Aug 28, 2024 on Shopify

Well I had an issue setting up my upsell I contacted support within 2 minutes they responded and I was able to fix the problem thanks to Michelle.

parfumetics

Aug 28, 2024 on Shopify

jacinda was a great help and the app works great !

BUIJO

Aug 28, 2024 on Shopify

Amazing help by Michelle, she did everything to help me customize my cart to my liking. Thank you for the exceptional customer service !

anglelife

Aug 28, 2024 on Shopify

New to this APP.. but the customer service so far was 100% in tact.

Auro Essentials

Aug 27, 2024 on Shopify

Just installed it on our store, and the process was super simple and straightforward. The support team has been fantastic—quick to respond and incredibly helpful throughout the setup. Excited to see how this helps increase our cart size!

Carrot & Stick

Aug 27, 2024 on Shopify

Patti has been very helpful with setting up the widget. She is very responsive and problem solver which is most appreciated. Thanks!

Cassady

Aug 27, 2024 on Shopify

Great app, even greater customer support.

Amour Scents

Aug 26, 2024 on Shopify

Mark has helped me add a code as I don't have experience. thank you very much. support is amazing

5minskin

Aug 26, 2024 on Shopify

Amazing experience

Stynara

Aug 25, 2024 on Shopify

Yes It is an amazing app and mark customer support was very fast and helpful

Paws For Gifts

Aug 25, 2024 on Shopify

I want to express my sincere gratitude to Jacinda from your customer service team. Her assistance was exceptional, and she provided the most helpful, concise, and accurate support I've ever received from a Shopify app company. Her expertise and efficiency were truly impressive. Thank you for having such a valuable team member!

Anoara

Aug 25, 2024 on Shopify

really good!

Looshi

Aug 24, 2024 on Shopify

Great app, have been using for a while now. Always available to quickly solve any issues. Highly recommend.

NotoriaShop

Aug 23, 2024 on Shopify

Really helpful app! Michelle from customer support really made an effort to address the issue i had.

errival

Aug 23, 2024 on Shopify

Great app , all the features you need for upsells on your cart/cart drawer. Also has a second app called Aftersell for your checkout upsells also. Staff always on hand to help if you get stuck on something. Would recommend!

SnapyCar

Aug 22, 2024 on Shopify

Kind and helpful.

GROWIFYING

Aug 22, 2024 on Shopify

very good and nice employees