Reviews: UpCart—Cart Drawer Cart Upsell

Customer reviews: UpCart—Cart Drawer Cart Upsell

Reviews (994)

Overall rating

4.8

5

377
4

10
3

2
2

2
1

18

What Merchants Think

Merchants generally have positive feedback about "UpCart—Cart Drawer Cart Upsell", citing its effectiveness in increasing average order value (AOV) and conversion rates. Many users praise the app for its user-friendly design and seamless integration with Shopify. Additionally, the app's customer support is often highlighted for its promptness and effectiveness, though some users have expressed concerns about the app's pricing model and occasional technical issues.

Key Strengths

Exceptional customer support, often described as prompt and helpful.
Effectively increases conversion rates and average order value (AOV).
Easy to integrate and customize with existing Shopify themes.
Provides a wide range of upsell features and functionalities.
User-friendly interface and ease of setup.

Common Concerns

Issues with pricing model, including unexpected "usage fees".
Some technical bugs, such as synchronization issues and app freezing.
Customer support occasionally perceived as slow or unsatisfactory.
Leftover code on websites after uninstallation.
Lack of certain customization features for specific needs.

Final Thoughts

Overall, "UpCart—Cart Drawer Cart Upsell" is well-received for its ability to boost sales through enhanced cart functionalities. While its customer support is frequently praised, some users find the pricing structure concerning and have faced issues with bugs and customization. Despite these drawbacks, many merchants recommend the app for those looking to improve their upsell capabilities on Shopify.

ClearTone

Sep 07, 2024 on Shopify

John was amazing and fixed my issue very quickly. Amazing stuff!

Microplanet

Sep 07, 2024 on Shopify

ICON Israel

Sep 07, 2024 on Shopify

The support team is amazing, within a minute I already got a reply and any support you might need will be handled swiftly.

SkyCellar

Sep 06, 2024 on Shopify

Patti was awesome she solved all of my problems right away! I also would like to note how great this app is because it offers a clean cart page that works smoothly with my theme. Highly recommend this to anyone looking for a smooth fast cart experience to add to their site!

Mianora

Sep 05, 2024 on Shopify

Fast and clean work from Jacinda

Light Space

Sep 05, 2024 on Shopify

the support is perfect, nothing is impossible for them, they help with everything

Leonau

Sep 04, 2024 on Shopify

Had a chat with Mark regarding some problems i faced. He was very attentive and fixed my issues in no time. Best cart drawer app i have tried personally.

Prime Capetown

Sep 04, 2024 on Shopify

very nice and fast customer support

KLER. ®

Sep 03, 2024 on Shopify

Excellent support. Fast and high quality.

élanora

Sep 03, 2024 on Shopify

Great app. Great service. Looking forward to using this app!

Avoro Design

Sep 03, 2024 on Shopify

Great app so far, support are really helpful and helped me customise a few things. Thanks!

Groomie Hers

Sep 02, 2024 on Shopify

Great app and even better support!

Sochic Melbourne

Sep 02, 2024 on Shopify

Thanks John for your help and your fast answer; really appreciated thanks

Carbon Case Dealer

Sep 01, 2024 on Shopify

We’re really happy with this app, it has all the functionality we would ever need. The support has been fantastic, especially thanks to Pierre and Jacinda. We truly appreciate it!

GYM CHERRY

Sep 01, 2024 on Shopify

My theme didn't have a nice cart drawer so I downloaded UPcart app and it made my cart drawer 10X better. Also had some issues but customer service was on it and fixed it within 10 minutes

SublimeSupps

Aug 31, 2024 on Shopify

Had an issue with people adding items to their cart, within a few minutes their support agent Patti replied and helped me identify and fix the issue. This is how a Shopify app should run, quality support is super important. Highly recommend!

ShopVelosity

Aug 31, 2024 on Shopify

Great app and very helpful support!!! Recommended!!!

Pawsome Brush

Aug 31, 2024 on Shopify

Solid support team, worked with Michelle and we were able to come to a reasonable solution. Honestly more helpful than shopify support since these guys actually know their software.

Diamoray

Aug 30, 2024 on Shopify

Best Cart app there is, has all the features, really cant go wrong, helpful and friendly customer service, the best!

HeyMonza

Aug 29, 2024 on Shopify

Customer support are Perfect