UpCart—Cart Drawer Cart Upsell logo

Customer reviews: UpCart—Cart Drawer Cart Upsell

Reviews (994)

Overall rating
4.8

What Merchants Think

Merchants generally have positive feedback about "UpCart—Cart Drawer Cart Upsell", citing its effectiveness in increasing average order value (AOV) and conversion rates. Many users praise the app for its user-friendly design and seamless integration with Shopify. Additionally, the app's customer support is often highlighted for its promptness and effectiveness, though some users have expressed concerns about the app's pricing model and occasional technical issues.

Key Strengths

  • Exceptional customer support, often described as prompt and helpful.
  • Effectively increases conversion rates and average order value (AOV).
  • Easy to integrate and customize with existing Shopify themes.
  • Provides a wide range of upsell features and functionalities.
  • User-friendly interface and ease of setup.

Common Concerns

  • Issues with pricing model, including unexpected "usage fees".
  • Some technical bugs, such as synchronization issues and app freezing.
  • Customer support occasionally perceived as slow or unsatisfactory.
  • Leftover code on websites after uninstallation.
  • Lack of certain customization features for specific needs.

Final Thoughts

Overall, "UpCart—Cart Drawer Cart Upsell" is well-received for its ability to boost sales through enhanced cart functionalities. While its customer support is frequently praised, some users find the pricing structure concerning and have faced issues with bugs and customization. Despite these drawbacks, many merchants recommend the app for those looking to improve their upsell capabilities on Shopify.

Lemalaya

Sep 14, 2024  on Shopify

Pati is helpful thanks guys!

Luvo Store

Sep 14, 2024  on Shopify

Michelle from customer service has consistently delivered an exceptional experience that goes above and beyond. Her responses are lightning-fast, and she's been incredibly helpful at every stage. A++

FlyLash

Sep 14, 2024  on Shopify

Elmroth London

Sep 13, 2024  on Shopify

the support was extremely fast, and she helped me with what i needed. also a great app to increase cvr.

Adultopoly

Sep 12, 2024  on Shopify

Michelle was super reactive and responsive. Can't recommend more

Koiralainen

Sep 12, 2024  on Shopify

It takes some time to setup, but once you do, your aov increases to the roof.

BUIJO

Sep 11, 2024  on Shopify

Amazing help by John , he solved the issue in 5 min. Thank you for the exceptional customer service !

IMPERIUM

Sep 11, 2024  on Shopify

Great app, very well built and the support is excellent

WorldProdotti

Sep 11, 2024  on Shopify

Efficient and fast work. Excellent work

Balemie

Sep 11, 2024  on Shopify

LaCkore Couture

Sep 11, 2024  on Shopify

Great app, great team!

FisioFlex

Sep 10, 2024  on Shopify

Good app for a cart drawer, also the support very helpful!

My Little Jubba

Sep 10, 2024  on Shopify

Amazing app and team. 100% recommend it

KidsElation

Sep 09, 2024  on Shopify

Excellent app. Had some issues with the cart, their support agent Dom sorted it in two minutes.

ELLA ZANETA

Sep 09, 2024  on Shopify

Problem solved in less than one minute, with clarity, a visual demonstration of how to do it, and straight to the point. Thank you, Patti!

Crystal Clear Arizona

Sep 08, 2024  on Shopify

Mark was incredibly helpful, instant results and full knowledge base! Great support and incredible API hats off to the developers and hiring staff in charge of Mark - he's a great asset to your team.

MATCHAFLIX

Sep 08, 2024  on Shopify

The technical support for UpCart is nothing short of incredible. The team is responsive, helpful, and always available to assist with any queries. The app itself works flawlessly across different markets, making it a great tool for global businesses. One of the best features is the ability to set different cart thresholds for offering free shipping gestures, depending on the customer's country. This level of customization is perfect for businesses looking to optimize their checkout experience for a diverse international audience. Highly recommended!

Indyeva

Sep 07, 2024  on Shopify

I had a problem during a Sunday, and Mark helped me so quickly and kindly! So happy with this support team :)

Effortless Glamor

Sep 07, 2024  on Shopify

Super fast service from Patti, 100% efficient, I loved it!

Ava Owen Toronto

Sep 07, 2024  on Shopify

great service, mark fixed our issues in minutes.

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