AI Search & Product Filter |SB logo

Customer reviews: AI Search & Product Filter |SB

Reviews (600)

Overall rating
4.6

What Merchants Think

Overall, merchants have a predominantly positive view of the "AI Search & Product Filter |SB" app, praising its powerful search and filtering functionalities, ease of use, and outstanding customer support. Many users endorse its ability to enhance store operations and uplift the customer shopping experience, with frequent mentions of quick and effective support as a standout feature. However, some users have expressed dissatisfaction, particularly concerning pricing and technical issues upon uninstallation.

Key Strengths

  • Responsive and efficient customer support
  • Powerful and customizable search and filtering capabilities
  • User-friendly interface suitable for various business needs
  • Seamless integration with themes and existing store setups
  • Insightful analytics to enhance user experience

Common Concerns

  • Potential issues with theme coding and store functionality upon app uninstallation
  • Concerns about the pricing and potential overcharges
  • Rare technical glitches, affecting store operations
  • Complaints regarding the high cost for stores with extensive product listings

Final Thoughts

The "AI Search & Product Filter |SB" app is widely regarded by many merchants as an effective tool for enhancing search and filtering functions within their online stores. Despite some concerns regarding its pricing and technical uninstall issues, the app is frequently lauded for its robust features, customization options, and exceptional customer support. It presents significant value, particularly for store owners seeking to optimize their product display and improve the overall shopping experience.

U Brands

May 16, 2024  on Shopify

Nancy helped me get the search pop up suggestion window in the correct position and the team is always so helpful with questions I have about the app. I love this app because there are also very insightful analytics and it helps us understand what products are doing well and what we can improve on for the overall UX.

My Store

Apr 23, 2024  on Shopify

Just finished building my site and received incredible support through the process to get it working exactly the way I needed it. Beyond grateful for their team and glad they stand by their product!

ChoKoLids

Apr 12, 2024  on Shopify

This app have the cleanest UI among the apps we researched. When choosing an app, we prioritized the four things in our search: --- 1. Clean UI Among the filter apps we researched, this app has the cleanest filter menu. 2. Merged color option This is the most important part for us. We have a wide range of colors for each product, so we didn't want all the colors to be displayed in the filter. However, this app offers a merged color feature, allowing us to select 10 colors as reference points and categorize all our colors. The only downside is that not all listings are displayed in color, so if there are multiple colors like Black and Black denim, only one color is chosen to be displayed for each product, which is disappointing. 3. Customizing filter menu We wanted to customize menus that weren't provided before. Moreover, we wanted these menus to be implemented with checkboxes like other menus, so users could easily click to view them. We requested customer service to solve this issue with our store-specific coding. 4. Friendly customer service Initially, it was difficult to get in touch, but we continued to contact them via email, messages, etc., and they made efforts to address the issues we encountered. We are grateful for their efforts to provide answers and resolve issues to the best of their ability. Thank you very much.

NinescapeLand

Apr 02, 2024  on Shopify

I like Nancy, she helps me solve more solutions, and this filter is very nice, and can meet my all needs. Oh my god! This filter is not free!!!

LurSaker

Mar 31, 2024  on Shopify

WOW this app is amazing! So easy to navigate and create new filters, litterly no other app on the whole app store works this good and i have tried like 20 diffrent ones, the support is amazing and they are very kind and understanding. My store is really depentant on this app and im so thankfull that it exists! GREAT APP

KEMGROSSISTEN

Mar 05, 2024  on Shopify

Incredibly good app that I have been really happy with as we have quite a few products on our site, it has been perfect with this solution. The support team is incredibly good and has helped me every time I have asked.

Big Ice Box

Jan 26, 2024  on Shopify

Great app, main reason for this is the customer support. Always very quick and helpful when issues arise with app and adjusting certain things. If you have a large store with a need for very specific filters I highly suggest this app as it is easy to customise.

boxmenswear

Jan 14, 2024  on Shopify

AVOID AT ALL COSTS. This app will cause you nothing but stress. I've changed prices today which are displaying on the product page only, but not the collection page. The app is now down and I cannot contact customer support, and had to cancel my entire campaign. This is not the first issue we have had. We have published products which have not appeared on the website, and had to uninstall the app. Another time when a new product was published, it was displaying with no images and randomly a 404 redirect blog at the top of the page. This review is to help other merchants to avoid this, as I promise you that you will experience nothing but issues and general slowdown/malfunction of your website.

Pet Fam

Dec 13, 2023  on Shopify

Awesome app for those who are looking for flexibility in making the product page look more user-friendly (color filters, size filters, the list goes on) Also, can't beat their live chat customer support (extremely responsive and are able to resolve any troubleshooting issues in real time) Overall, great experience for us, and not theme restricted either - HUGE KUDOS!!

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