AI Search & Product Filter |SB logo

Customer reviews: AI Search & Product Filter |SB

Reviews (600)

Overall rating
4.6

What Merchants Think

Overall, merchants have a predominantly positive view of the "AI Search & Product Filter |SB" app, praising its powerful search and filtering functionalities, ease of use, and outstanding customer support. Many users endorse its ability to enhance store operations and uplift the customer shopping experience, with frequent mentions of quick and effective support as a standout feature. However, some users have expressed dissatisfaction, particularly concerning pricing and technical issues upon uninstallation.

Key Strengths

  • Responsive and efficient customer support
  • Powerful and customizable search and filtering capabilities
  • User-friendly interface suitable for various business needs
  • Seamless integration with themes and existing store setups
  • Insightful analytics to enhance user experience

Common Concerns

  • Potential issues with theme coding and store functionality upon app uninstallation
  • Concerns about the pricing and potential overcharges
  • Rare technical glitches, affecting store operations
  • Complaints regarding the high cost for stores with extensive product listings

Final Thoughts

The "AI Search & Product Filter |SB" app is widely regarded by many merchants as an effective tool for enhancing search and filtering functions within their online stores. Despite some concerns regarding its pricing and technical uninstall issues, the app is frequently lauded for its robust features, customization options, and exceptional customer support. It presents significant value, particularly for store owners seeking to optimize their product display and improve the overall shopping experience.

Julgiganten AB

Sep 10, 2024  on Shopify

The best search and filter app we've found. While costly and without "pause" function for seasonal stores they make up for it by having great support and if you remove the app between seasons they can keep your settings until you install again.

Art Gazette

Sep 02, 2024  on Shopify

Before making my decision to go with the USF app, I setup and tested multiple different Search & Filtering apps on a test store and none came close to matching the theme design out the box. This app matches your theme design nearly 95%, and then working through their excellent support team, they customised whatever was remaining to match the theme design - these guys were very helpful, especially Dong - thank you for your help! The functionality out the box with the USF app is great too, and through their Admin Dashboard you can configure your search to pretty much the N-th degree, and what you cannot figure out their support team will help you with. I highly recommend this app.

Jocelyn & Co.

Aug 29, 2024  on Shopify

Finally! I went through about 20 filtering apps and they were absolutely ridiculous and didn't work. This was up and running within minutes, easy to understand and intuitive.

ChessSets

Aug 26, 2024  on Shopify

Excellent & fast support to help with more complex features and integration, seems the app can really do a lot! Great app!

SUPERDTF

Aug 23, 2024  on Shopify

You should see the prices that these guys charge for their app. Absolutely ridiculous. If you have more than 1000 products then just pay a guy on fiverr or upwork to make a custom app that can filter your products. These guys are pretty garbage for charging this much for such a simple app. It barely works and you have to have them set it up for you anyways.

DRI DUCK

Aug 21, 2024  on Shopify

Shopify's built in Instant Search is something but AI Search & Product Filter is something else! As your business grows, merchandising rules are important to bubble up certain products or hide products based on search queries. From a Developer's perspective the customization with the built in Vue.js templates are a game changer for us. The backend of the app has nearly infinite options for refining the customer-facing search experience. Support is very responsive and helpful! Thank you AI Search & Product Filter.

SSC Wholesale

Aug 18, 2024  on Shopify

Not only did this app not do what I want, following the removal steps doesn't work either. This horrible app is a complete waste of time.

COPA-DATA eCommerce

Aug 15, 2024  on Shopify

Absolutely delighted! The customer support team even made a small but super impactful customization for free! TOP TOP TOP!

A.J. Martin

Aug 08, 2024  on Shopify

I run a brick and mortar antique jewelry store that sells online and I use this app mainly to allow my customers to filter my pieces by price, stone type, stone color, etc. It's very useful and seamlessly integrates with the premium theme that I use. On the rare occasion that I've needed technical help, the person I get through chat answers right away, is always helpful and remedies my issue within half an hour. This app is a life-saver.

Arthur Cantina Wine & Liquor

Aug 07, 2024  on Shopify

The easiest app I've used by far and the filters look great on my site, customer service is experienced with code and got issues fixed in 5 minutes.

Toshi B2C

Aug 05, 2024  on Shopify

Really great app and customer service team. We needed a couple of unique changes done to our store and they were able to make these changes very very quickly. Highly recommend you give it a try!

Shop 3VC

Aug 04, 2024  on Shopify

Among the array of apps available on the market, AI Search and Filter has successfully met all my requirements. Its user-friendly design and robust search capabilities allow me to effortlessly configure and filter my products, which will enhance the shopping experience for my customers. The sleek interface is easy to navigate, simplifying any configuration. The app's responsive team of developers have been incredibly supportive and a pleasure to work with. They offered a fast solution to a minor adjustment needed in one of my filters. I highly recommend this app if you need a platform that is simple to set up.

Catch Up

Jul 31, 2024  on Shopify

I really and truly am happy with the cusotmer service and how the filter system turned out. The customer service responds in seconds and has the page fixed exactly to your liking. There filter system also works flawlessly havent had any problems

Panatime Watch Bands

Jul 04, 2024  on Shopify

This app is terrific and incredibly user-friendly. It's excellent for filtering, merchandising, and a variety of other tasks. Their customer support is prompt and efficient, always quick to help resolve any issues or customize features beyond the standard code.

Japan Objects Store

Jun 26, 2024  on Shopify

I really appreciate the customer service with this app. Anytime I've had an issue, they've helped me to fix it right away.

Decoranddecor

Jun 10, 2024  on Shopify

It's incredibly easy to set up, highly customisable, and performs flawlessly. The support team is phenomenal! Whenever we had questions or needed assistance with customisation, they responded promptly and provided effective solutions.

PartsOnline

May 30, 2024  on Shopify

This app has been great in creating an advanced search for our customers to find what they are looking for. Support is very responsive and quick solutions are provided We display 1000s of items and it handles the indexing of items well Would definitely recommend this app if your looking for a high quality search function

viviON BLUE

May 30, 2024  on Shopify

Definitely quicker and more attentive support than other search apps Integration with other apps is perfect Would be nice if products displayed in the instant search widget could also be labelled as sold out or on sale

Store Supplies

May 30, 2024  on Shopify

The sobooster team has been super helpful going above and beyond to help find unique solutions to unique problems that the app is not designed for. Rather than telling me "our app can't do that" they chose to work hard to make the app do what it couldn't! A+ for customer service!

Shiv Electricals

May 27, 2024  on Shopify

It is an virus. If you delete the app. It slows down your store loading. Yours products will not load.

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