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Customer reviews: AI Search & Product Filter |SB

Reviews (459)

Overall rating
4.7

What Merchants Think

Overall, merchants have a predominantly positive view of the "AI Search & Product Filter |SB" app, praising its powerful search and filtering functionalities, ease of use, and outstanding customer support. Many users endorse its ability to enhance store operations and uplift the customer shopping experience, with frequent mentions of quick and effective support as a standout feature. However, some users have expressed dissatisfaction, particularly concerning pricing and technical issues upon uninstallation.

Key Strengths

  • Responsive and efficient customer support
  • Powerful and customizable search and filtering capabilities
  • User-friendly interface suitable for various business needs
  • Seamless integration with themes and existing store setups
  • Insightful analytics to enhance user experience

Common Concerns

  • Potential issues with theme coding and store functionality upon app uninstallation
  • Concerns about the pricing and potential overcharges
  • Rare technical glitches, affecting store operations
  • Complaints regarding the high cost for stores with extensive product listings

Final Thoughts

The "AI Search & Product Filter |SB" app is widely regarded by many merchants as an effective tool for enhancing search and filtering functions within their online stores. Despite some concerns regarding its pricing and technical uninstall issues, the app is frequently lauded for its robust features, customization options, and exceptional customer support. It presents significant value, particularly for store owners seeking to optimize their product display and improve the overall shopping experience.

Muddy Puddles Children's Waterproofs

Jun 06, 2025  on Shopify

Fantastic app and great customer service, they responded immediately on the live chat and fixed my issue, a very happy customer, thank you!

market

May 28, 2025  on Shopify

I am in the setting phase of the app, and not really sure it will fit all the boxes for me, however I must say it out loud, their support team is on another level. App seems to be more responsive compared to other similar apps. Settings are straight forward.

Jaiio

May 27, 2025  on Shopify

I am very happy to be able to communicate with the support team of this application, which is responsive and efficient :)

Luminaires & cie

May 23, 2025  on Shopify

I've worked with a few Search and Filter app and this is the best. Support is also very quick to respond and they find quick solutions. Thanks SoBooster!

Sturdy Gun Safe

May 23, 2025  on Shopify

I was put off at first but after I tried my darnedest using other apps and/or doing some code myself, I decided to give this app another try. I LOVE IT. I'm so glad I tried once more. It's EXACTLY what I was searching for with my tag system in place. THANK YOU!!!

Budget Parts

May 12, 2025  on Shopify

I had a great experience with the support team during setup. I ran into a layout issue after updating my theme, and Nancy was incredibly helpful and quick to respond. She immediately identified the cause and guided me through a simple fix, no need to revert or touch any code. The issue was solved within minutes, and her assistance gave me a lot of confidence in using the app moving forward. I really appreciated the clear, professional support!

FFF B2B Copy

Apr 11, 2025  on Shopify

AI Search & Product Filter has really improved our store’s search and filtering experience. It’s fast, accurate, and easy to customize. The support team is fantastic—quick to respond and super helpful. Highly recommended!

WAW

Mar 21, 2025  on Shopify

I can't recommend AI Search & Product Filter | SB enough! This app has provided me with the best sidebar filter I've ever found—intuitive, powerful, and perfectly tailored to enhance the shopping experience on my website. But what truly sets this app apart is the exceptional customer support. A huge shoutout to Nancy, who went above and beyond to assist me with every configuration and setup. She was incredibly patient, knowledgeable, and always ready to help with any questions I had. Her dedication made all the difference, and I couldn't be happier with the service I received. If you're looking for a top-tier filtering solution with outstanding support, this is the app to get! Thank you, team, for such an amazing experience. You absolutely deserve 5 stars!

Schouten Select Cameras & Accessories

Mar 19, 2025  on Shopify

Awesome app. Helps you to search and sort your website exactly how you want it. A really must go. Had some problems but Dong helped us all the way. Thanks a lot. AAA+++

KLASSIK.DK - EST. 1991

Jan 28, 2025  on Shopify

Vi har gode oplevelser med AI Search & Produkt Filter. De har en god support, som normalvis svarer inden for 24 timer og kan løse stort set alle problemer!

O'Ste Birra Artigianale

Jan 14, 2025  on Shopify

The free version of the APP works pretty good and the customer care works really well! They helped me a lot!

DK BEAUTY

Jan 09, 2025  on Shopify

this app is very powerful and does a great job. There are a few things that you can't do yourself as it's in HTML but help assists and does for you which is better. It does a great job of refining searches - just takes a bit to figure it out.

Qualy Air

Jan 05, 2025  on Shopify

Excellent app! Offers a wide range of advanced visual and technical functionalities, especially in its filters and search bars.

Epilog Sandbox Syteline

Jan 02, 2025  on Shopify

I had a small issue and their team responded within minutes. I have tried a few applications for advanced filtering and this was by far the most intuitive and robust. 5 Stars.

Pointure.AE

Dec 12, 2024  on Shopify

It’s user friendly, reliable, and packed with great features. What truly sets it apart, though, is the amazing support team. I had an issue and reached out for help, they resolved everything within 2 hours! Their speed, efficiency, and professionalism were top notch. I highly recommend this app to everyone.

VET BOUTIQUE - فيت بوتيك

Dec 01, 2024  on Shopify

if you take decision to uninstall this app it will affect your theme coding badly and make your pages reload itself

Brain Games OÜ

Nov 28, 2024  on Shopify

This app has everything we need for filtering/search. Customer support always helps out with whatever questions we have and they respond quickly.

chancefashionco

Nov 27, 2024  on Shopify

ncredibly helpful in resolving an issue with our website. Their advanced search and features made it easy to identify and fix SEO-related problems quickly. The platform is user-friendly, and the insights provided were invaluable for improving our site's performance. Highly recommend for anyone looking to optimize their online presence

Le Club Original

Nov 19, 2024  on Shopify

We were reviewing the app expenses and noticed that we've been charged $89 USD per month, even though the most expensive plan listed on the Shopify store is $69.99! We don't understand why we've been overcharged, especially considering we have a website with only a few items. We find it very unfair that apps take advantage in this way.

Fowler High Precision

Nov 17, 2024  on Shopify

fantastic filtering, amazing customer support. One of the best Shopify app experiences and utility tools I've discovered yet.

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