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Customer reviews: Turn 14 Distribution

Reviews (35)

Overall rating
4.7

What Merchants Think

The "Turn 14 Distribution" app has received mixed reviews from merchants. While many have praised the app for its ease of product integration and time-saving benefits, others have expressed frustration with technical issues and customer service challenges. Overall, merchants appreciate the smooth integration but note some areas needing improvement.

Key Strengths

  • Streamlines product addition and integration processes, saving time and effort.
  • Responsive and dedicated customer support that handles complex issues.
  • Smooth integration with various distributors providing wealth of resources.
  • Effective API functionalities.
  • Continuous catalog updates without the hassle of manual CSV uploads.

Common Concerns

  • Issues with inaccurate product data being uploaded despite set filters.
  • Manual fine-tuning is required for perfect functionality.
  • Inadequate support in resolving technical and SEO-related problems.
  • Reports of account suspensions without prior notice and poor communication.
  • Challenges with adding individual products or fixing product variants.

Final Thoughts

Overall, the "Turn 14 Distribution" app offers valuable features and capabilities that many merchants find beneficial. While it excels in automating catalog updates and integrating with multiple distributors, there are notable concerns around data accuracy and customer service that need addressing. Merchants should weigh the app's strengths against its limitations to determine its fit for their needs.

NP Motorsports

Nov 21, 2023  on Shopify

App is okay. You cant really add individual products. It kinda shot guns new products every where even if you set filters. Sure its a great way to join our competition. Instead of adding the same product like 3-5 times there should be variants. Also some manufactures have completely poor photos and descriptions that probably isnt going to convert a sale for you. Going back and manually fix it all will take hours on end. Okay app overall and manufactures are lazy. Having pre fixed variants would be extrmely helpful and cleaner ESPECIALLY for wheels and tires.

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