Shopify Turn 14 API App: Review, Features & Benefits

Customer reviews: Turn 14 Distribution

Reviews (35)

Overall rating

4.7

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What Merchants Think

The "Turn 14 Distribution" app has received mixed reviews from merchants. While many have praised the app for its ease of product integration and time-saving benefits, others have expressed frustration with technical issues and customer service challenges. Overall, merchants appreciate the smooth integration but note some areas needing improvement.

Key Strengths

Streamlines product addition and integration processes, saving time and effort.
Responsive and dedicated customer support that handles complex issues.
Smooth integration with various distributors providing wealth of resources.
Effective API functionalities.
Continuous catalog updates without the hassle of manual CSV uploads.

Common Concerns

Issues with inaccurate product data being uploaded despite set filters.
Manual fine-tuning is required for perfect functionality.
Inadequate support in resolving technical and SEO-related problems.
Reports of account suspensions without prior notice and poor communication.
Challenges with adding individual products or fixing product variants.

Final Thoughts

Overall, the "Turn 14 Distribution" app offers valuable features and capabilities that many merchants find beneficial. While it excels in automating catalog updates and integrating with multiple distributors, there are notable concerns around data accuracy and customer service that need addressing. Merchants should weigh the app's strengths against its limitations to determine its fit for their needs.

Spikes Speed Shop Inc

Dec 30, 2024 on Shopify

For the past year, I have been paying $199.99 per month for Slingshots services and $99.00 per month for Turn 14 apps services to import our data and catalogs from Atech Motorstate and Wheel Pros. Unfortunately, despite these efforts, no products have been successfully added to our website. While we do have SEMA data on the backend, it should not hinder the importation process. We are also confronting numerous challenges, including broken links, unindexed pages, and a variety of other technical issues SEO issues were never something brought up to them. Mind you there will be no accountability with this company if there's an issue and they can suspend your account without warning, businesses beware! I am actively seeking resolution with Slingshot and will provide updates on our progress. As of December 4, 2024, they have consistently ignored our requests for communication and support. Moreover, they conditioned their assistance upon the removal of a negative review. We have incurred expenses exceeding $5,000 for their services, and they recently communicated via email that they would cease working with us and recommended that we find an alternative vendor. As of December 6, 2024, they suspended our account without prior notice. Currently, I am collaborating with a capable developer and have identified that, despite my careful exclusions of specific brands and collections from our site, their system continues to upload excessive amounts of unwanted data and products. This situation remains ongoing, and I will provide updates as necessary. Should you have any inquiries regarding their services, please do not hesitate to contact us directly at our shop +1 508 857 5858.