TrustShop: Product Reviews

Develop by Shopify

$9.9-$29.9

/ Month

Built for Shopify

Free plan available 7 Days Free Trial

Alternative solution to Product Reviews

Customizable display options

Review import/export

Review management dashboard

Email review campaigns

Coupons and vouchers

About TrustShop: Product Reviews

Launched Nov 14, 2023

Built by Shopify

Address

1 Maja 22, Bielsko-Biała, 43-300, PL

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Grow trust & sales with unlimited customer reviews app, testimonials, star rating & review importer

Turn reviews into revenue with TrustShop. Collect authentic product review from real customers using automated review request emails after every purchase. Encourage shoppers to leave photo & video reviews by offering discounts on their next order. Display product reviews, testimonials, and star ratings with beautiful, fast, conversion-focused widgets. Easily import reviews with the Amazon and AliExpress review importer. TrustShop makes review management simple for growing your Shopify business.

Send automated review request emails and offer discounts for video/photo reviews
Smart AI to help write reviews faster & auto-translate into shoppers’ languages
8+ widget styles: review carousel, testimonial slider, review page, star ratings
Stand out on Google with SEO review snippet & Google Shopping review integration
Reviews importer: import reviews from AliExpress, Amazon, Temu, eBay, Etsy &more

Pros

Seamless integration with Shopify stores
Highly responsive and helpful customer support
Customizable displays to match your brand
Supports photo and video reviews, enhancing visuals
Various display options: Badges, Carousels, Grid layout, Media galleries, etc
Ways to collect reviews: Automations, Email requests, Forms, Import and export
Enhances SEO and boosts sales through genuine customer reviews
Propels sales by building trust with coupons
Real-time email alerts for new reviews
Helps in setting up diverse and visually appealing review email campaigns
Ability to import old reviews from previous apps

Cons

Technical issues reported during installation and widget setup
Some users faced problems with existing stars from previous apps showing up
Lack of control over text color settings for some users
Difficulty in adding the app to the homepage for some users

Top Helpful Reviews

Anigma

Nov 15, 2025 on Shopify

Light App, having the enough features related to product reviews, and price wise is good, support is very good, recommend it

XADO UK

Nov 07, 2025 on Shopify

Five-Star Review for Trustshop. I have been using the Trustshop Reviews app for some time now and I couldn't be happier with my experience. The shopify app itself is incredibly user-friendly and reliable, making every transaction smooth and hassle-free. What really sets Trustshop Reviews apart, however, is their outstanding customer service. Anna, in particular, has been consistently helpful whenever I've needed assistance. She goes above and beyond to resolve any queries promptly and always does so with a friendly and professional attitude. It's rare to find such attentive support these days. Overall, I highly recommend Trustshop Reviews to anyone looking for a trustworthy and efficient service, especially if you value excellent customer support. Five stars from us!

Exclusivia

Nov 06, 2025 on Shopify

Anna is the best, their support is actually very good. And so many things we can customise in the app

MagFader

Nov 05, 2025 on Shopify

I would like to express my sincere gratitude for your assistance. Great support !!! Thanks , Magfader

Red Light Hero

Oct 22, 2025 on Shopify

Great app which allows convenient and eye-catching social proof. Had some bugs but support is fantastic in helping me solve these. Recommended.

mysquishcase

Oct 19, 2025 on Shopify

I was trying out this plugin and spent a long time struggling to figure out how to use it. Then, a staff member proactively sent me an email to help solve my problem—I was really touched. They even taught me how to modify the star display. They were so helpful that I want to give this plugin a full 5-star rating.

Kalani's Crystals

Oct 09, 2025 on Shopify

So, I am not real technology oriented with some of the more intricate things. I needed help with setting up reviews, products reviews, etc. Ryan was awesome! Some apps tell you that they have great support/customer service, and when you really need them, they flunk. TrustShop has definitely proven to me that they are what they say. I asked for help, and was chatting with Ryan within 10 minutes. He took and had things set up for me within 30 minutes, and it would have taken me SO much longer. If you are looking for reliable, helpful and pleasant support, you will get it from TrustShop. I will say that I am not easy to please as I have been in the customer service industry for over 45 years. They earned their 5 stars and would get more if it was possible. Thank you!!!

Charlene Shirley Design Shop

Oct 02, 2025 on Shopify

Staff were excellent resolving a layout issue with one of the review widgets. Great communication and friendly service. App is great allowing my customers to leave reviews. Features are great and overall positive experience setting up app etc.

West Green Loft Yarns

Sep 30, 2025 on Shopify

love this app so much and to see my reviews is amazing - great support from Anna installing the app when I got stuck Highly recommend

Ilimili.bg

Sep 26, 2025 on Shopify

TrustShop is an amazing app! It was very easy to install and set up, and the support team was incredibly helpful and responsive whenever I had a question. Now the reviews are displayed perfectly on my store, and they really help build trust with my customers. I highly recommend TrustShop to anyone who wants a simple and effective reviews solution for Shopify.

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