TrustReviews: Product Reviews logo

Customer reviews: TrustReviews: Product Reviews

Develop by TrustApps

Reviews (871)

Overall rating
4.9

What Merchants Think

Merchants express high satisfaction with "TrustReviews: Product Reviews," frequently highlighting its ease of use and the remarkable customer service. They appreciate how the app facilitates the import and management of reviews, contributing positively to their website's credibility and sales performance. The support team receives consistent praise for their quick and effective assistance, helping users with setup and resolving issues promptly.

Key Strengths

  • Exceptional customer service with fast response times and effective problem-solving.
  • Easy integration and setup of review widgets on store websites.
  • Comprehensive feature set, including importing reviews from platforms like Amazon.
  • User-friendly interface with customizable options to display reviews effectively.
  • Positive impact on site credibility and sales performance.

Common Concerns

  • Occasional setup difficulties for non-technical users, although support is readily available.
  • One report of concerns regarding encouraged manipulation of reviews, affecting perceived authenticity.
  • Residual elements on the website post-uninstallation, such as star ratings remaining visible.

Final Thoughts

Overall, "TrustReviews: Product Reviews" is regarded as an excellent tool for enhancing customer engagement through reviews. Its intuitive design and outstanding support team greatly enhance the user experience, making it a recommended choice for merchants seeking to boost customer trust and site functionality. Despite minor concerns, the app's benefits and affordability make it a popular option among users.

All Inclusive Family Treasures

Oct 04, 2024  on Shopify

Ebrahim has such a fantastic service attitude! He solved my issue within minutes. My experience was simply fantastic!

Vacora

Sep 20, 2024  on Shopify

Tried a few review importer and this was the best one without bugs and customer support was helpful and quickly got things resolved without waiting for a dev. Definitely worth it and its more affordable than others.

SETOSAA

Sep 16, 2024  on Shopify

Very good app. It gives me the grid views review that i want while other app will charge a lot for it. Very good support too. It integrates with a lot of apps and sources to import reviews. Great great app. Totally recommend.

PawZura

Sep 13, 2024  on Shopify

This app is really amazing, for a new store with no sales yet. You can import reviews from amazon, ali express and others, for the products your are selling, so that your site looks more alive. It works great and I am extremely pleased with the customer service! I had an issue with something and to my surprise they took care of everything and were so kind and easy to talk with. Im really grateful for their service. 10 out of 10!

My Store

Sep 13, 2024  on Shopify

SAV Réactif et efficace, application simple a utiliser et a mettre en place avec une grande possibilité de personnalisation

Vazquez Supplements

Sep 13, 2024  on Shopify

Great service, opent the chat service and in one minute I had the right help and answer! Recommend it to everyone.

Halloween Squishmallows

Sep 09, 2024  on Shopify

Great app, and when I had a problem adding a Rating Widget, Ebrahim responded promptly, advised me on what I needed to do, and did the bits I couldn't do. Very happy with their help.

Haamitstuff

Aug 19, 2024  on Shopify

TrustReviews is a great app. The app is easy to use and the support team is quick to help with problems. 5 stars!

Artingwithlove

Aug 08, 2024  on Shopify

Shahroz helped me integrate TrustReviews into my website and made it a seamless experience. Thanks a bunch!!

Kart Racers Speed Shop

Aug 07, 2024  on Shopify

Not being a super technical person when it comes to understanding how to set up such app, the help from the team at Trust Reviews has been second to none. I am looking forward to seeing how implementing an effective review app will impact my store.

Hallowewn Squishmallows

Jul 29, 2024  on Shopify

Amazing support! Ebrahim answered me within a few minutes. I created a staff account for him and he fixed my (theme editing) problem right away! I would have been completely lost without him! Thanks for that great customer experience, Ebrahim!

Laies

Jul 28, 2024  on Shopify

I am very, very happy with this app. For the price, it's unbeatable. I wrote to support via the chat and received an answer within 2 minutes. No matter how many questions I had, everything was explained to me perfectly. Thanks to the app, my sales page looks much better

Hyuglow

Jul 26, 2024  on Shopify

A lot of positive things, very responsive and understanding customer support, a real pleasure to work with this tool.

BiKSHOP

Jul 17, 2024  on Shopify

Klasse Support, direkt bei der ersten frage wurde mir ein Videochat angeboten der sehr freundlich und technischem KnowHow mir sehr weitergeholfen hat. Empfehle ich gerne weiter

Purple Orchid

Jul 10, 2024  on Shopify

I would definitely recommend this app. Their customer support is amazing. They respond quickly (within minutes) and with a real person! Set up was a breeze.

Wavyhair

Jul 04, 2024  on Shopify

Trust reviews is a very intuitive app, very useful and you can solve any problems with their customer service, anytime. proud of my subscription!

RUG FOREST

Jul 03, 2024  on Shopify

In my environment, there were some imperfections in the display, but they took good care of it and resolved it.

Bungalow Signs

Jul 03, 2024  on Shopify

Emailed for support and they fixed every single question I had and more. Honestly can't fault their customer service

Caninos

Jun 19, 2024  on Shopify

The seller subtly encouraged me to write fake reviews. During our chat, they explained how to import reviews into their system by downloading a CSV template and adding low ratings, even suggesting I could just enter random names and emails in the required fields. When I expressed concerns about the legality and authenticity of such reviews, they reassured me that it would be fine to use fake names and emails. This created an uncomfortable situation, prompting me to decide to delete their app, as I didn’t want to be involved in misleading practices.

AddaBangXtensions

Jun 16, 2024  on Shopify

I love that this business is a small business lol. whenever you need help, it takes them a couple minutes to respond. this app is super easy to use and would recommend to everyone!!!

Scroll to Top