TrustReviews: Product Reviews logo

Customer reviews: TrustReviews: Product Reviews

Develop by TrustApps

Reviews (871)

Overall rating
4.9

What Merchants Think

Merchants express high satisfaction with "TrustReviews: Product Reviews," frequently highlighting its ease of use and the remarkable customer service. They appreciate how the app facilitates the import and management of reviews, contributing positively to their website's credibility and sales performance. The support team receives consistent praise for their quick and effective assistance, helping users with setup and resolving issues promptly.

Key Strengths

  • Exceptional customer service with fast response times and effective problem-solving.
  • Easy integration and setup of review widgets on store websites.
  • Comprehensive feature set, including importing reviews from platforms like Amazon.
  • User-friendly interface with customizable options to display reviews effectively.
  • Positive impact on site credibility and sales performance.

Common Concerns

  • Occasional setup difficulties for non-technical users, although support is readily available.
  • One report of concerns regarding encouraged manipulation of reviews, affecting perceived authenticity.
  • Residual elements on the website post-uninstallation, such as star ratings remaining visible.

Final Thoughts

Overall, "TrustReviews: Product Reviews" is regarded as an excellent tool for enhancing customer engagement through reviews. Its intuitive design and outstanding support team greatly enhance the user experience, making it a recommended choice for merchants seeking to boost customer trust and site functionality. Despite minor concerns, the app's benefits and affordability make it a popular option among users.

plantera

Nov 08, 2024  on Shopify

When I delete the app, the stars and numbers of the reviews remain near the product name

Caninos

Jun 19, 2024  on Shopify

The seller subtly encouraged me to write fake reviews. During our chat, they explained how to import reviews into their system by downloading a CSV template and adding low ratings, even suggesting I could just enter random names and emails in the required fields. When I expressed concerns about the legality and authenticity of such reviews, they reassured me that it would be fine to use fake names and emails. This created an uncomfortable situation, prompting me to decide to delete their app, as I didn’t want to be involved in misleading practices.

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