Doesn't work. Just shows a blank page...

Man kann leider nicht mal mit der Installation fortfahren weil Shopify sich nicht mit Trustpilot verbindet.

Met een gratis plan kun je niets met de reviews die je hebt. Maar de stap erboven is meteen 160 per maand. Echt vreselijk product heb je dan gebouwd en eerlijk: Shopify laat dat lekker toe - ook een beetje jammer.

hard to fix , even supporter never fix it

Same experience as previous reviewers, it seems to have stolen information and continued sending review requests without permission.

I removed the app, but it’s still sending emails to my customers. I’ve reached out to support several times, but no one has gotten back to me. This is really frustrating and needs to be resolved as soon as possible.

Absolutely useless. It keeps asking me to create an account even though I already did. I log in and the app just refuses to load inside Shopify. Tried reinstalling multiple times — same issue. Waste of time and not worth the frustration.

Way too expensive and not user friendly. You would think a review company would actually care about its own reviews no? Over $3000 upfront payment? This should be $50 a month max.

pessimo, estorsione

I removed the app but it sill steals my customer's information and send emails

DIFFICIL A INTALLER

Installed this app again just to review them. Glad we got away from Trustpilot. For the last week I've been dealing with Trustpilot, I can attest to the reviews I'm seeing of a massive amount of 1-star reviews due to review extortion. Never going with Trustpilot again. Zero communication except "do what we want or we'll sue you for breaking our 'brand guidelines'". No one even said what those guidelines were or even how we broke them. Just take them down or else. Their app didn't even work very well. Basic for the price we were paying.

Used Trustpilot since 2019, had threats emailed to us although we are weel withing our agreement. Switching review companies, Trustpiolot have lost a good customer and by the looks of many other good customers. Very heavy handed emails with not even a care. Will never use again.

Straight up garbage review platform. @Shopify remove this from the app store.

Absolutely one of the worst login processes I've ever stumbled upon. The app itself is also working terribly. Very expensive. Please fix it.

Very poor cannot link my Shopify after a year it’s suddenly not working

the login that opens in a separate window that then sends an email where i should enter my email into a new browser session usually doesnt work. so the login often fails. making everything rather useless

Integrazione di trustpilot per shopify impossibile! Non si riesce, ogni volta c'è un bug diverso e l'assistenza cliente è assente