Customer reviews: Trusted Shops reviews and more

Name: Trusted Shops reviews and more
Brand: Trusted Shops SE
SKU: shopify-trusted-shops-easy-integration-app-by-trusted-shops-se
Rating: 2.1 (20 reviews)

Develop by Trusted Shops SE

Trusted Shops helps Shopify merchants build trust with customers through verified reviews and badges. This review covers its features, pricing, and real user feedback to help you decide if it's the right fit for your store.

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Reviews (20)

Overall rating

2.1

5

7
4
3

1
2

1
1

5

What Merchants Think

Opinions on "Trusted Shops Easy Integration" are mixed. While many users praise the app for its ease of installation and reliable functionality, others express dissatisfaction with customer service and the app's cost-effectiveness. There is also concern regarding contract terms and the impact on conversion rates for smaller businesses.

Key Strengths

Ease of installation and integration
Reliable functionality
Fast and helpful customer support
Certified customer badges
Professional and trustworthy service

Common Concerns

User-unfriendly service with limited regional support
Issues with contract terms and auto-renewal policies
High cost with questionable value for money
Lack of noticeable impact on conversion rates for some users

Final Thoughts

"Trusted Shops Easy Integration" is generally well-received for its ease of use and reliable support. However, potential users should be cautious about contract terms and the app's financial impact, particularly if conversion rate improvement is a primary goal.

LIVARTE

Oct 04, 2023 on Shopify

Die App an sich funktioniert gut. Die Mitgliedschaft bei 'Trusted Shops' hat sich für unseren kleinen Shop aber leider nicht gelohnt. Wir haben keine merkliche Verbesserung der Conversion Rate festgestellt. Member-Support war nicht besonders zuvorkommend: Als wir unsere Mitgliedschaft kündigen wollten, wurde uns mitgeteilt, dass die Kündigungsfrist (von 3 Monaten!) um ein paar Wochen verstrichen wurde und die Mitgliedschaft sich um ein weiteres Jahr verlängert. Aus diesen Gründen summa summarum leider keine Empfehlung.