Trial: Try Before You Buy

Develop by Shopify

Free plan available

Try products at home, pay only for what you keep.

Control trial duration

Automatic payment holds

Customizable product page

Abandon cart integration

Product eligibility setup

About Trial: Try Before You Buy

Launched Sep 11, 2025

Built by Shopify

Address

Fairfax, VA, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Get more of your products into the hands of your customers with try on periods and secure holds.

Transform the buying experience with a try before you buy experience. Shoppers are charged nothing upfront, try products at home, and are only charged for what they keep. You stay protected with secure payment holds, and your conversions soar. Launch your Try Before You Buy experience in under 10 minutes.

Control duration lengths for home trials
Collect payments automatically with secure payment holds
Fully customizable product page app embed
Try Before You Buy entry links to leverage in abandon cart emails
Customize which products are eligible for home trials

Pros

Shoppers can try products at home before committing to a purchase, which enhances user satisfaction.
No upfront charge for shoppers, reducing the risk and potentially increasing conversions.
Secure payment holds offer protection for both the customer and the merchant.
Quick setup, allowing businesses to launch a Try Before You Buy experience in under 10 minutes.
Offers customization options like controlling trial duration, automatic payment collection, and customizing eligible products for trials.
Enhanced marketing opportunities with features like entry links in abandoned cart emails to encourage trial participation.

Cons

Potential logistical challenges in managing returns and maintaining inventory balance.
Risk of wear and tear on products returned after trial, impacting resale value.
Requires robust infrastructure to handle secure payment holds and refunds efficiently.
Some users might abuse the trial period, leading to increased shipping and handling costs.
Potential legal and compliance complexities related to trial periods and payment processing.