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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (3,766)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

PCL store

Dec 26, 2024  on Shopify

Thank you for your help Chette, you’re were very helpful.

Enamorado’s Boutique

Dec 25, 2024  on Shopify

I had an issue with my products saying sold out when they were not on trends. Chette from customer service helped me out and was very helpful

Michele Anns Boutique

Dec 22, 2024  on Shopify

Chette was awesome- great customer service.

MTMClothingCompany

Dec 18, 2024  on Shopify

DK Deluxe

Dec 17, 2024  on Shopify

HIGH QUALITY STUFF, HAPPY WITH IT.

Really Too Cute

Dec 17, 2024  on Shopify

Fresh Drobe

Dec 17, 2024  on Shopify

"I am beyond impressed with the customer and technical support I received from Trendsi, particularly from Anya and Lorie. Their assistance was exceptional, and they went above and beyond to address all my concerns. They made the entire process smooth and hassle-free. I can't recommend them enough—10/10 for their outstanding service!"

NJPH Best Selling

Dec 17, 2024  on Shopify

Charles & Harold from Trendsi was incredibly helpful! He answered all my questions with clarity and ensured I had a full understanding of everything I needed. His support was top-notch and much appreciated. Thank you, Harold, for making the process so smooth!"

Be Juliet

Dec 16, 2024  on Shopify

Been using Trendsi for more than 6 months now. Pleased with the UI, the product quality and delivery. Have had minimal need for Support because everything works smoothly (which is refreshing!), but when I reached out for Support, Harold connected with me and was great. Really hoping more of the USA-only items will ship to Australia too! ;)

STREETMODE ™

Dec 16, 2024  on Shopify

My Tru Style

Dec 13, 2024  on Shopify

treasures-4-u-2-day

Dec 13, 2024  on Shopify

I needed some help from customer service and Joel was a huge help. He was quick to respond, and he solved my issue quickly. He also answered my questions and made the customer service experience so very enjoyable. I sincerely appreciate his kind, courteous, expert assistance. I highly recommend Joel!

Ironlilly | TX Fashion

Dec 12, 2024  on Shopify

I love the Trendsi products and the US Warehouse is awesome for quick shipping. I had a small issue and needed some help from customer service. Joel was quick to respond, and he solved my issue quickly. Thanks again Joel!

Ginchyville

Dec 12, 2024  on Shopify

Great customer service. I had a technical issue linking products with my online store. I was able to reach real person on chat feature and Raymart was able to assist me make necessary setting changes to get my store up and running. Thank you!

A Walk Down Stacy Laine

Dec 11, 2024  on Shopify

Lorie was amazing! I couldn’t figure out what happened to my order, it was totally my fault she didn’t make me feel stupid or an adequate, she went in and fixed it and now I am on track

Aurum HeirLoom

Dec 11, 2024  on Shopify

I was very pleased with the quick and diligent responses from Lorie. Great Customer service!

A Little Bit of Everything

Dec 10, 2024  on Shopify

Chette was great. Helped me determine the issue.

DMKollectives

Dec 10, 2024  on Shopify

Evelyns-Fashion

Dec 10, 2024  on Shopify

I love this Vendor as they have great products. The customer service is great. I spoke with Lorie today and she was quick to respond to my inquiry about my customers order. Very professional and got my customer happy with a tracking number provided by Lorie. Thank you, Lorie, for the great support.

THE CLOTHING FACTORY

Dec 10, 2024  on Shopify

The app is very easy to use and navigate.

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