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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (3,917)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

REVIVAL

Apr 15, 2024  on Shopify

Joel is awesome to work with! He got the answers I needed quickly! Thank you!

SERRA BAH

Apr 15, 2024  on Shopify

Joel has been very helpful to all my questions. Thank you so much, Joel

Shopiebay

Apr 15, 2024  on Shopify

I recently had to contact Trendsi customer service about an order and Lorie quickly answered all of my questions. Communication was so fast and easy, I wasted no time getting on with my day. Thank you Lorie!

Moxie Graphix Apparel

Apr 11, 2024  on Shopify

My experience so far has been exceptional. Their customer support is friendly and helpful. Angelo helped me out by answering some questions for me. The samples I've received have been good quality and the sizing appears to be pretty true to size on most of the items. All in all I recommend them, especially as they are one of the few quality drop-shipping companies that doesn't require a monthly fee or impose limits.

Fallen Star

Apr 09, 2024  on Shopify

So far so good! This app is easy to connect even for a beginner. I got some top-notch support from Dave when I got stuck. This is a definite recommend.

Nampa | Real Deals

Apr 09, 2024  on Shopify

Trendsi is so easy to use, has excellent support, and the products are on trend. I am hooked!

momsmerch

Apr 07, 2024  on Shopify

Joel was quick and really helpful!! Thank you!!

Charmmetry Co.

Apr 07, 2024  on Shopify

Joel did an amazing job answering my questions promptly and professionally!

The Haven Collection

Apr 06, 2024  on Shopify

Harold was a great help! second time I had to reach out for help today!!! Everyone has been great so far! Very knowledgeqable!

Cleanique-Boutique

Apr 06, 2024  on Shopify

I am new to drop shipping. I set my store up almost 3weeks ago. I was stuck on the shipping part. I spent every penny I had getting my store up and going. Only to find out I did not have my shipping set up and no one could check out. I reached out to my supplier. They kept telling me they couldn't help me that the problem was with Shopify. After hours with Shopify support, many many times, told me it was my suppliers part. I spent hours reading, watching tutorials, googling, reaching out to Shopify "Partners", going to blogs. Nothing & no one could or would help me. I was literally in tears about to give up. Then I decided to try Trendsi. I started getting overwhelmed again but Trendsi customer support is phenomenal!!! Or should I say Joel!!! He took the time to listen to what I was saying was not working. Within 30 mins Joel had me up and running. My shipping is set up and working! Thank you Joel! Best customer support ever, Joel needs a raise!!! As my journey continues I am finding out all of Trendsi customer support team is great!! Harold, & Chette have been great also! I even spoke with Sherwin, aka the founder of Trendsi, on their personal number. I truly have never received customer support like this before! Trendsi found a seller for life!!

Refined Faith

Apr 05, 2024  on Shopify

Angelo was incredibly helpful and answered every question I had about setting up my new store. He walked me through the entire process of setting up the shipping rates so that they were accurate. Thank you so much Angelo!

Evergreen Boutique

Apr 04, 2024  on Shopify

Excellent customer service! I have spoken to Raymart several times as I am just establishing my store and website. He was extremely helpful and very kind. He explained everything to me and answered all of my questions in a clear and assistive way. I greatly recommend him and the customer service team!!

Baddie Slay CO

Apr 04, 2024  on Shopify

Joel was amazing at assisting me with creating my account!

Dress for Jesus

Apr 04, 2024  on Shopify

The website is easy to use to integrate their products into your store along with the ability to sell them on other platforms as well. They always have live customer service representatives available for anything you might need help with, Angelo is one of the best by the way

Michael + Rose

Apr 03, 2024  on Shopify

Angelo was so helpful! I asked a question about a particular style and he continued to follow up with me until he found an answer. Greatly appreciate his customer service!

Custom Productions

Apr 03, 2024  on Shopify

I recently received outstanding customer service from Joel. He listened attentively, showed genuine concern, and proactively worked to resolve my issue. Joel's expertise and dedication ensured a swift and successful resolution. I highly recommend Joel for his exceptional service and professionalism. Thank you, Joel, for your outstanding support!

The Cereal Box Store

Apr 03, 2024  on Shopify

I had an amazing experience with Trendsi's customer service representative, Joel. Their chat help service is truly exceptional! Joel assisted me with everything I needed, which was especially important for me as a first-time online shop owner. Despite my many questions, Joel patiently and efficiently addressed each one without any issues. Their assistance made a significant difference, and I am truly grateful for their help. Thank you, Joel and Trendsi, for providing outstanding customer support!

GlamifyChic

Apr 03, 2024  on Shopify

I recently had the pleasure of interacting with Dave from Trendsi, and I must say, it was a truly exceptional experience. From the moment I reached out with questions about my orders, Dave was incredibly informative and helpful. What stood out to me the most was Dave's willingness to go above and beyond to ensure that all of my inquiries were addressed thoroughly. He patiently listened to my concerns and provided detailed explanations, leaving no stone unturned. His depth of knowledge about the products and the ordering process was truly impressive. Not only was Dave knowledgeable, but he was also incredibly responsive. I never had to wait long for a reply, and he always took the time to provide thoughtful and helpful responses. It's evident that he genuinely cares about providing top-notch customer service and ensuring that customers like myself have a positive experience. In addition to being informative and responsive, Dave was also friendly and personable. He made me feel valued as a customer and went out of his way to ensure that I felt supported throughout the entire process. Overall, my experience with Dave from Trendsi was nothing short of exceptional. He exceeded my expectations in every way and made my shopping experience truly enjoyable. I would highly recommend working with Dave to anyone looking for outstanding customer service. Thank you, Dave, for your dedication and professionalism!

SocialSeasons

Apr 02, 2024  on Shopify

Trendsi has been a total lifesaver for me! Being a fashion enthusiast, I'm constantly on the lookout for the hottest trends, and Trendsi never disappoints. The variety of styles they offer is amazing, and I always find something that suits my taste perfectly. Their customer service is super friendly and helpful too, big thank you to Chette for making my shopping experience smooth and enjoyable. I'd totally recommend Trendsi to anyone looking to up their fashion game!

SheModaNova

Apr 02, 2024  on Shopify

As un experienced guy who just started dropshipping i do really value supports like these, got replayed in less than 2minutes and in other 2 everything was sky clear. Thank you for your time Angel!

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