Trendsi: Fashion Dropshipping logo

Customer reviews: Trendsi: Fashion Dropshipping

Reviews (3,766)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

Demo Store

Apr 17, 2024  on Shopify

Recently I have faced some store connectivity issues and Mr. Harold, from customer support helped me a lot and they always gave prompt answer.

LuXury Fashion Boutique

Apr 17, 2024  on Shopify

Joel provided great customer service.

Savvy Innovation

Apr 17, 2024  on Shopify

I can't rave enough about my recent experience with Trendsi, especially with their outstanding Chat Support agent, Harold. As a business owner navigating the intricacies of inventory management and account verification, I found myself in need of some guidance. Fortunately, Harold was there to save the day! From the moment I initiated the chat, Harold greeted me with warmth and professionalism. His cheerful demeanor instantly put me at ease, and I knew I was in good hands. Despite the complexity of my inquiries, Harold demonstrated an impressive depth of knowledge about Trendsi's platform and its features. Not only did Harold patiently walk me through the process of restocking inventory, but he also went above and beyond by guiding me through the account verification procedure. His step-by-step instructions were clear and easy to follow, making what could have been a daunting task a breeze. What truly sets Harold apart is his genuine commitment to customer satisfaction. In a world where customer service often falls short, Harold and the team at Trendsi have set the bar high. Keep up the fantastic work!

Shazy

Apr 16, 2024  on Shopify

I have tried different Dropshipping Apps. Trendsi is the one I enjoy the most. It's easy to sync with Shopify.I love the way it is set up and how easy it is to look for products and send them to the store. Customer support is great. No matter who you talk to, they are always friendly and very helpful. Chette, Dave and Angel were very helpful today with a technical issue I had with my store that affected the syncing of my products with all my 3rd party apps. If I had to choose between all my apps, I would stay with this one ✨

The Lavish Boutique

Apr 16, 2024  on Shopify

I am truly excited about having my own store! I was instructed to upload business documents in order to obtain samples, however initially the documents were declined. I expressed my concern and explained my business. Dave reached out immediately to inform me the documents were blurry and to resubmit them. I submitted them 2 am in the morning the next day. I replied to Dave that they were submitted. I received a reply from Raymart within 30 minutes that the documents were received and approved! I was ecstatic!!! The customer service is impeccable. I recommend Trendsi/Shopify for all your online store needs. Thank you Dave and Raymart for your stupendous customer service!

Hey Hunni LLC

Apr 15, 2024  on Shopify

I have worked with Joel in customer service and he is always so kind and helpful. Thanks Joel!

REVIVAL

Apr 15, 2024  on Shopify

Joel is awesome to work with! He got the answers I needed quickly! Thank you!

SERRA BAH

Apr 15, 2024  on Shopify

Joel has been very helpful to all my questions. Thank you so much, Joel

Shopiebay

Apr 15, 2024  on Shopify

I recently had to contact Trendsi customer service about an order and Lorie quickly answered all of my questions. Communication was so fast and easy, I wasted no time getting on with my day. Thank you Lorie!

Moxie Graphix Apparel

Apr 11, 2024  on Shopify

My experience so far has been exceptional. Their customer support is friendly and helpful. Angelo helped me out by answering some questions for me. The samples I've received have been good quality and the sizing appears to be pretty true to size on most of the items. All in all I recommend them, especially as they are one of the few quality drop-shipping companies that doesn't require a monthly fee or impose limits.

Fallen Star

Apr 09, 2024  on Shopify

So far so good! This app is easy to connect even for a beginner. I got some top-notch support from Dave when I got stuck. This is a definite recommend.

Nampa | Real Deals

Apr 09, 2024  on Shopify

Trendsi is so easy to use, has excellent support, and the products are on trend. I am hooked!

momsmerch

Apr 07, 2024  on Shopify

Joel was quick and really helpful!! Thank you!!

Charmmetry Co.

Apr 07, 2024  on Shopify

Joel did an amazing job answering my questions promptly and professionally!

The Haven Collection

Apr 06, 2024  on Shopify

Harold was a great help! second time I had to reach out for help today!!! Everyone has been great so far! Very knowledgeqable!

Cleanique-Boutique

Apr 06, 2024  on Shopify

I am new to drop shipping. I set my store up almost 3weeks ago. I was stuck on the shipping part. I spent every penny I had getting my store up and going. Only to find out I did not have my shipping set up and no one could check out. I reached out to my supplier. They kept telling me they couldn't help me that the problem was with Shopify. After hours with Shopify support, many many times, told me it was my suppliers part. I spent hours reading, watching tutorials, googling, reaching out to Shopify "Partners", going to blogs. Nothing & no one could or would help me. I was literally in tears about to give up. Then I decided to try Trendsi. I started getting overwhelmed again but Trendsi customer support is phenomenal!!! Or should I say Joel!!! He took the time to listen to what I was saying was not working. Within 30 mins Joel had me up and running. My shipping is set up and working! Thank you Joel! Best customer support ever, Joel needs a raise!!! As my journey continues I am finding out all of Trendsi customer support team is great!! Harold, & Chette have been great also! I even spoke with Sherwin, aka the founder of Trendsi, on their personal number. I truly have never received customer support like this before! Trendsi found a seller for life!!

Refined Faith

Apr 05, 2024  on Shopify

Angelo was incredibly helpful and answered every question I had about setting up my new store. He walked me through the entire process of setting up the shipping rates so that they were accurate. Thank you so much Angelo!

Evergreen Boutique

Apr 04, 2024  on Shopify

Excellent customer service! I have spoken to Raymart several times as I am just establishing my store and website. He was extremely helpful and very kind. He explained everything to me and answered all of my questions in a clear and assistive way. I greatly recommend him and the customer service team!!

Baddie Slay CO

Apr 04, 2024  on Shopify

Joel was amazing at assisting me with creating my account!

Dress for Jesus

Apr 04, 2024  on Shopify

The website is easy to use to integrate their products into your store along with the ability to sell them on other platforms as well. They always have live customer service representatives available for anything you might need help with, Angelo is one of the best by the way

Scroll to Top