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Customer reviews: Trendsi: Fashion Dropshipping

Develop by Shopify

Reviews (1,382)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

A Walk Down Stacy Laine

Dec 11, 2024  on Shopify

Lorie was amazing! I couldn’t figure out what happened to my order, it was totally my fault she didn’t make me feel stupid or an adequate, she went in and fixed it and now I am on track

Aurum HeirLoom

Dec 11, 2024  on Shopify

I was very pleased with the quick and diligent responses from Lorie. Great Customer service!

A Little Bit of Everything

Dec 10, 2024  on Shopify

Chette was great. Helped me determine the issue.

DMKollectives

Dec 10, 2024  on Shopify

Evelyns-Fashion

Dec 10, 2024  on Shopify

I love this Vendor as they have great products. The customer service is great. I spoke with Lorie today and she was quick to respond to my inquiry about my customers order. Very professional and got my customer happy with a tracking number provided by Lorie. Thank you, Lorie, for the great support.

THE CLOTHING FACTORY

Dec 10, 2024  on Shopify

The app is very easy to use and navigate.

Little Lace Boutique

Dec 09, 2024  on Shopify

I have always received very quick responses and love this company! I have just started with Shopify and this company has been my favorite to work with. Lorie has always answered my questions great!

Sincerely Grace

Dec 09, 2024  on Shopify

Harold was amazing and patient with me!!! He helped me uploaded the documents needed! He is the best!!!

Cellie-Rotterdam

Dec 08, 2024  on Shopify

makkelijk en leuke kleding

SAMRASH

Dec 08, 2024  on Shopify

Birch + Oak Company

Dec 08, 2024  on Shopify

Customer service experience it top tier. Harold dove right in to help me figure out my shipping with easy steps. Thanks for being so prompt, courteous and kind.

My Store

Dec 07, 2024  on Shopify

I LOVE THIS VENDOR QUICK RESPONSE THANK YOU TRENDSI

Brazybby Co.

Dec 07, 2024  on Shopify

Baptista Couture

Dec 07, 2024  on Shopify

Lola Ashford

Dec 07, 2024  on Shopify

"I’m in the process of onboarding with Trendsi and Anya has been amazing! She’s been super helpful, responsive, and made everything smooth so far. Looking forward to continuing this journey!"

PinkBlu02

Dec 06, 2024  on Shopify

Outstanding products that are incredibly user-friendly!

Gia Bella Collections

Dec 06, 2024  on Shopify

Trendsi customer service is UNMATCHED! They are awesome. Charles was SUPER helpful with addressing a concern I had and I appreciate the assistance and clarification he provided to me today. So far, so good with Trendsi!

Soul Inspirations

Dec 05, 2024  on Shopify

I was having an issue with TikTok address syncing over to Shopify and then setting up seller shipping. Raymart was amazing! He helped me step by step to get the address fixed and helped me with setting up my shipping with TikTok to avoid this happening again. Today I am having an issue with TikTok to Shopify to Trendsi order and Harold was great in getting the info he needed to sort out my issue.

Magentum

Dec 05, 2024  on Shopify

So far so good!

VENTURIA

Dec 05, 2024  on Shopify

I had a great experience, Chette was Absolutely fantastic, thank you, she was very helpful

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