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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (3,914)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

IndiOriginals

Sep 18, 2024  on Shopify

I had some important questions about the legal business documentation that was on file with Trendsi and I wanted to be sure all was as it should be. Harold helped me document some new business information and i am very appreciative.

ladonna

Sep 17, 2024  on Shopify

Chette was amazing and helped me quickly with an order with a damaged item. She was quick and so nice!

Ozzio Bazaar

Sep 15, 2024  on Shopify

Anya, was incredibly helpful and patient explaining everything in a very professional way. Thanks Anya!

We Sell Fashion

Sep 15, 2024  on Shopify

I had a lot of questions and Joel on chat was wonderful. There is no other way to describe it. His answers were fast and very easy to understand. All my questions were answered within less than 5 minutes, and I have a very good understand of what to do now. I am so happy.

PURSIFY

Sep 15, 2024  on Shopify

Amazing customer service from Anya.

Kustom Image

Sep 15, 2024  on Shopify

Besides loving how easy Trendsi integrates with Shopify and the ease of providing my customers quality goods and service, Harold helped me with an issue today regarding out of stock goods. I didn't realize it was so easy and he was a great help.

Indigo and Ivory

Sep 15, 2024  on Shopify

I've really enjoyed using Trendsi. It is easy to use with Shopify and their support is great. Anytime I reach out if I can't find something in their policies or have trouble they are there to help. Harold does an exceptional job of providing support.

Platinum Treasures

Sep 14, 2024  on Shopify

Chette is amazing she walked me thru some things that I was unaware of and got me lined out quickly..

Flaykr

Sep 14, 2024  on Shopify

I had a question about why my products were showing up as Out Of Stock - the support person was fantastic! Got it fixed in no time. It was my settings, not Trendsi 10/10!

Southern Lush Co

Sep 13, 2024  on Shopify

very easy! Love the products!

Nexus Point Luxe

Sep 12, 2024  on Shopify

We are a new business and Trendsi made it easier to acquire products. Customer care was brilliant when needed help. Harold from Trendsi customer care answered all our questions like a pro. Looking forward to doing business with Trendsi.

LeggingGirl

Sep 12, 2024  on Shopify

I just started using Trensi for Dropshipping and reached out with some questions to their chat support. Harold was very quick and helpful answering all my questions.

KalinaKelly

Sep 12, 2024  on Shopify

Harold was great! He was able to answer all my questions, and I appreciate his honesty. Thank you Harold!

Z Fashion Shop

Sep 12, 2024  on Shopify

Envirosax

Sep 11, 2024  on Shopify

Thanks for your help, Raymart. The website needs to remind how to proceed the order, I thought it was automatically. But luckily today I have finished the first order under with your help, it's 20 days after my customer has placed order.

ANKSO

Sep 11, 2024  on Shopify

Royal Tiazsjuah

Sep 10, 2024  on Shopify

I had the pleasure of experiencing exceptional customer service from Charles recently, and I couldn’t be more impressed. From the moment I interacted with him, it was clear that Charles is dedicated to providing a top-notch service experience. He was not only incredibly knowledgeable and efficient but also went above and beyond to address all my concerns with genuine care and professionalism. Charles took the time to understand my needs thoroughly and offered thoughtful solutions tailored to my situation. His communication was clear and prompt, and he consistently followed up to ensure everything was progressing smoothly. What truly stood out was his willingness to assist with a positive attitude, even when faced with unexpected challenges. Thanks to Charles, what could have been a stressful experience turned into a seamless and enjoyable one. His commitment to excellence in customer service is truly commendable, and he is a significant asset to the team. I highly appreciate Charles for his outstanding service and dedication.

Manor Rose

Sep 10, 2024  on Shopify

I had some major questions about Marketplace, shipping costs, etc. CHARLES did an absolutely amazing job in describing the details. His answers were clear and concise, user-friendly. He was extremely Professional and I appreciate this so much! Thank you, Shopify and Trendi for providing top-notch employees where they don't have to go inquire from 3 or 4 other people to get the answer. To Charles' Boss, will you please give him a raise? I give him an A+! (Teacher here and I don't give those top notch grades out very often, barely). I am grateful!

Thistle and Thread Boutique

Sep 10, 2024  on Shopify

Trendsi customer chat support is always helpful and fast in responding! My most recent representative, Dave, solved my problem right away and answered all the questioned I had!

Miami beauty1

Sep 10, 2024  on Shopify

thanks

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