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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (3,766)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

Swank KC

Aug 30, 2024  on Shopify

Harold was great and answered my question quick.

Yazzi

Aug 29, 2024  on Shopify

full transparency, i just started using Trendsi today. However it's clear that they have a great selection and beautiful layout that's simple to use.. Also important, my first experiences with customer support went great thanks to Charles and than Lorie. Thanks for the swift replies and answers to my questions.

789Trademark

Aug 27, 2024  on Shopify

Working with Joel at Shopify was a delight, and I have nothing but positive things to say about the encounter. Joel went above and beyond to assist me, as I was finding it difficult to update my shipping profile on my own. His knowledge, tolerance, and unambiguous direction were invaluable, and I genuinely couldn't have succeeded without it. Such committed and informed assistance is uncommon, and Joel genuinely exemplifies what top-notch customer support ought to be. Joel, I sincerely appreciate your great help; you made the procedure easy and stress-free!

Queen Roxy

Aug 27, 2024  on Shopify

The Pristine Style

Aug 27, 2024  on Shopify

Thank you for responding promptly to my inquiry. Dave is very helpful.

SavageBiz

Aug 27, 2024  on Shopify

Harold Rocks! Super cool support. Very responsive and knowledgeable. Extremely helpful and informative.

4EvaStylez

Aug 27, 2024  on Shopify

Easy to set up and customer service is very helpful.

Shop Naiviv

Aug 26, 2024  on Shopify

So far so good! Quick sign up, easy of use and nice products.

Pietà Arte

Aug 26, 2024  on Shopify

Charles was great! He was quick and efficient!!!

Laazaar

Aug 26, 2024  on Shopify

I can't express enough how amazing my experience with Chette has been! From the moment we connected, she demonstrated a level of professionalism and dedication that is truly rare to find. Chette is incredibly knowledgeable and always goes above and beyond to ensure that every detail is perfectly handled. Her guidance and support have been invaluable, and I am continually impressed by her promptness and thoroughness in addressing any concerns. Not only is she incredibly efficient, but she also adds a personal touch that makes working with her an absolute pleasure. Chette is a true gem, and I feel fortunate to have her on my side. Thank you, Chette, for being such an outstanding partner!

Shelly Lynns Boutique

Aug 26, 2024  on Shopify

So far have had a great experience

Finley & Co

Aug 26, 2024  on Shopify

VERY easy and great way to add drop shipping to your store!

Mad Fab

Aug 26, 2024  on Shopify

Trendsi is very user friendly and easy to use for beginners like me! I had trouble with the shipping when I was doing a test order on my site. The customer support responded in a timely manner. Anya helped me with my problems. She was very patient and nice. In the end, I was able to do a test order with the shipping rates! Thank you, Anya! This gives me an optimistic feeling about my brand and having Trendsi as my supplier!

Anna Coral

Aug 26, 2024  on Shopify

I have a few questions regarding return policy and also seller requirements and I just used their Live Support to raise these questions. The representative, Raymart, answered all my questions and concerns, and I am now much more comfortable to start my drop-shipping website. Update: I have more questions and now, Charles, did an awesome job explaining to me everything about private labeling, and much more, thank you!

Gridiron Boutique

Aug 25, 2024  on Shopify

Anya was very knowledgeable and able to assist via the chat with fixing the shipping and “sold out” issues I was having. Thank you for your help!

Dear Autumn

Aug 25, 2024  on Shopify

I reached out with a question regarding products I have already added to my Shopify store and was concerned that fixing my issue was going to be a hassle. Dave was able to provide me with a quick answer that was MUCH easier that I was thinking it would be. Thank you!

Velvet Noire Boutique

Aug 25, 2024  on Shopify

Chette and Trendi are always helpful when I have questions about orders, returns, or anything! Thanks for the help and for always being kind.

Boutique Bliss

Aug 23, 2024  on Shopify

I have been very impressed with the clothing and service from Trendsi and will continue to use them for all of my Boutique needs.

Snap Seasons

Aug 23, 2024  on Shopify

easy to import product and very good support

Just Be 72

Aug 23, 2024  on Shopify

Harold from Trendsi provided excellent assistance with an order update. He communicated clearly and effectively throughout the entire process, ensuring that both my customer and I were satisfied every step of the way. Thanks to his prompt and professional support, my customer is happy and satisfied, and I am as well. I appreciate Harold's dedication to great customer service.

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