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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (3,766)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

Begonia

Oct 13, 2024  on Shopify

Have an amazing collection

Souk

Oct 12, 2024  on Shopify

Theomese Fashion House

Oct 12, 2024  on Shopify

I recently joined Trendsi app this year to start adding more diverse styles to my clothing boutique. What I love about Trendsi is that the clothing is very size inclusive for women of all shapes and sizes from small to plus size. This in particular aligns with the mission of my brand to be a size inclusive women's brand for women of all sizes. I also love that they have very responsive and courteous customer service. I recently had a technical issue where I didn't understand how to set up the shipping rates on Shopify as I am not tech savvy.Ms.Anya responded to my concern the same day and gave me detailed instructions on how to set up the shipping rates for Trendsi for my Shopify store. I really appreciate how kind, courteous and responsive she was with addressing my concerns. This really makes me feel more comfortable using this company since the customer service has been reliable and responsive so far. I hope my brand will have a great long term partnership with this company.Thank you Trendsi :)

Trendy by Luna

Oct 12, 2024  on Shopify

GREAT CUSTOMER SUPPORT THRU THEIR CHAT SYSTEM. SHOUTOUT TO CHARLES. HE WAS VERY RESPONSIVE AND HELP ME SOLVE MY ISSUE WITHIN MINUTES.

Serenitylovefashions LLC

Oct 11, 2024  on Shopify

Clove

Oct 11, 2024  on Shopify

Amazing app, great interface, great product selection, and AMAZING customer support. Their support reps are like out of this world helpful and Anya specifically is the best of the best!

GreatRumble

Oct 11, 2024  on Shopify

Looks like something I can use to scale my dropshipping endeavor.

Two Blessings Boutique

Oct 10, 2024  on Shopify

I had some confusion about a delivery, and the chat started right up and Joel was a big help! He helped me understand a few things I did not know since I am new to Shopify and Trendsi. I have been happy with the clothes, the shipping time is fine, and now the chat is great too. YAY

My Store

Oct 09, 2024  on Shopify

I just started setting up my new website and have been using Trendsi to import items to my site. I had some questions and Chette really helped me answer all of my questions as a new customer. She was not in a rush and she explained everything in detail. This experience gave me more confidence using Trendsi dropship service.

Branded WC

Oct 09, 2024  on Shopify

Royale

Oct 09, 2024  on Shopify

The team’s professionalism and willingness to go the extra mile really stood out to me. It's rare to find such a dedicated customer service team, and I'm truly impressed by their commitment to ensuring customer satisfaction. Thanks again for the excellent service! thanks to Chette for clarifying all my queries.

coconinomall

Oct 09, 2024  on Shopify

Easy to work with

Always Elegance

Oct 08, 2024  on Shopify

Charles-You were such a big help. Thank you so much. Always with Elegance!!!:)

LustMia

Oct 08, 2024  on Shopify

5 star customer service, Lori explained me the process about shipping and how it works and very professional the way she handled my order.

DAILY LUXX

Oct 07, 2024  on Shopify

Shemanzi

Oct 07, 2024  on Shopify

We're enjoying your services, thank you.

Deluxcelence

Oct 07, 2024  on Shopify

Bijou Crush

Oct 07, 2024  on Shopify

Lorie was very helpful and quick to respond. Thank you

Truly Simple Boutique

Oct 07, 2024  on Shopify

Harold was incredibly helpful via chat as I was adding listings to our website. It was nice to be able to talk to someone as I was working on things and get a timely response

Lorin Taylor Collective

Oct 07, 2024  on Shopify

Harold was so helpful with quick responses and solutions!

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