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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (3,766)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

BT The Label

Nov 01, 2024  on Shopify

100/10 Trendsi is without a doubt the best app I could've found and their support is TOP NOTCH. Charles was so patient and helpful in solving the issue with my shop!

Kvlture Style & Beauty Boutique

Oct 31, 2024  on Shopify

Harold provided fantastic customer service when I needed help with damaged items that my customer received. Harold was very kind and very informative to help me get the issue resolved.

Ayolonapparel

Oct 31, 2024  on Shopify

I recently used the Trendsi app on Shopify and had a fantastic experience! Raymert from customer service was incredibly helpful and responsive, making my questions feel important. The app itself is easy to navigate and perfect for managing my fashion inventory. I highly recommend Trendsi, especially with such great support from Raymert.

By the Water

Oct 31, 2024  on Shopify

took a little bit to get things loaded and started. we will see how things do in the shop

Vision

Oct 30, 2024  on Shopify

Extremely helpful while being friendly and professional. :)

GoodLuckOnlineStore

Oct 30, 2024  on Shopify

Perfect!

North Hill Boutique LLC

Oct 29, 2024  on Shopify

Trendsi is great. They have a wide range of women's fashion to choose from. And their chat support is great too. I had an issue with an order (my fault, not theirs), and Charles helped to make it right. Excellent customer support!

Chic Glamor

Oct 29, 2024  on Shopify

I would like to show gratitude to customer service rep Chette. She answered all of my questions and was very patient with me throughout our session. She is a treasure trove of knowledge and a valuable addition to Trendsi

Trendorra

Oct 29, 2024  on Shopify

it is simple use and they have wide variety of products to choose from.

ChanteUnique

Oct 29, 2024  on Shopify

Trendsi is amazing!!! And the staff is always there for you. I want to send a special shout out to (Dave) who went above and beyond to help me with an issue that I myself caused. I’ve never had such great customer service. JUST AMAZING

Victoria Paige Boutique

Oct 29, 2024  on Shopify

Just finished working with Lorie, she was a big help with an issue we were having with an order. She took her time and made sure we were happy with the end result of our issue.

American Women

Oct 28, 2024  on Shopify

I just started my store and I am grateful especially to Harold who helped me with professionalism in all my questions, thank you very much

Savage Seller

Oct 28, 2024  on Shopify

ShopBJ

Oct 27, 2024  on Shopify

Harold was very polite and professional! He made me very comfortable during my very first sale tonight!

Casey's Southern Couture

Oct 27, 2024  on Shopify

Trenddy Threads

Oct 27, 2024  on Shopify

Ok, I just got finished working with Harold. He spent so much time with me helping me correct what Shopify could not. I worked with Shopify for days! Harold was so patient and understanding of my concerns. He knew what he was talking about! That's more than I can say for Shopify support. I give him 5 stars!

Lago Body

Oct 27, 2024  on Shopify

Harold was exceptional (and fast to respond) and the problem with the store not connecting to the products was resolved and quickly with his great communication! I can only say that the support was very impressive and should I need anything in the future, I would not hesitate to ask!

The Pink Doxie

Oct 26, 2024  on Shopify

Transierra Jewelry

Oct 25, 2024  on Shopify

Had setbacks setting up my store and I had to contact costumer support. It was such an awesome feeling having a real person walk you through the whole process. Thank you Joel for all your help!!

Pearls7

Oct 25, 2024  on Shopify

Joel was amazing!! New to all this and was so helpful!

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