Reviews: Trendsi: Fashion Dropshipping

Customer reviews: Trendsi: Fashion Dropshipping

Reviews (3,913)

Overall rating

4.9

5

822
4

25
3

3
2
1

8

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

Outstanding customer service with fast and helpful responses.
High-quality products, particularly the Luxe collection.
Easy integration with Shopify and intuitive user interface.
Wide selection of styles catering to various fashion tastes.
Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

Significant delays in international shipping leading to customer dissatisfaction.
Occasional discrepancies in product descriptions, particularly with white labeling products.
Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

TROVE

Jun 30, 2024 on Shopify

I am still feeling Trendsi out overall. Customer service is good overall. Charles was super helpful. I interacted with another agent, Harold last week and he wasnt the most helpful. Will update my review after more experience with the company.

Artemis & Athena

Jun 28, 2024 on Shopify

I am a new online boutique owner (through Shopify) and just had my first customer/order! I dropship my orders at the moment and I had some concerns about shipping delays/processing times since my customer ordered items that all originated from overseas. I used TRENDSI's 24/7 customer service chat and Harold was extremely patient and helpful. He answered all of my questions and provided extra clarification with no problems. Ultimately, I was able to get the answers I needed and the interaction restored my comfortability with using TRENDSI. I do hope that in the future that you will be able to pay extra to expedite Shopify/dropshipping orders. Currently, you can only expedite shipping for samples. However, having 24/7 customer service and being able to speak to an actual rep is amazing! Thank you TRENDSI & Harold for all your help with my first order! ✨

The Puchii Shop

Jun 07, 2024 on Shopify

They communicate very well and always keep me informed of changes,

Securing Secrets Boutique LLC

Jun 02, 2024 on Shopify

During our time starting our business, we have had a lot of ups and downs and we are constantly learning. Due to this, we have had multiple hoops to jump through and we value the patience and consideration that the Trendsi team has had with us. We made a little slip-up today with some documents and Chette was happy to help us find a solution. They ensure your business is secure and help when mishaps happen. Thanks again Trendsi and Chette!

VACCIMO

Apr 18, 2024 on Shopify

I came across TRENDSI just last month, so I am brand new. I ran into an issue with a shipping location. I hopped on the chat box. Harold was able to help me figure out the issue by taking his time to send me screenshot with details in order to locate the issue. So I am looking forward to work with TRENDSI, hopefully it's gonna a great addition to my business.