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Customer reviews: Ciwi.ai:AI Translate&adapt‑GPT

Develop by ciwi.ai

Reviews (11)

Overall rating
4.8

What Merchants Think

The "Ciwi.ai:AI Translate&adapt‑GPT" app is generally well-received by merchants who appreciate its efficient translation capabilities and professional customer support. Many users commend its cost-effectiveness and high-quality, context-aware translations, while also highlighting the responsive and helpful customer service.

Key Strengths

  • Accurate and context-aware translations
  • Fast translation speed
  • User-friendly interface
  • Responsive and professional customer support
  • Ability to select different language models (LLMs) for translation
  • Comprehensive language support beyond the official app's limits

Common Concerns

  • Usage of credits for exceeding character limits can incur costs
  • Occasional lack of response from the developer in some scenarios
  • Differences in text display between admin page and storefront

Final Thoughts

Overall, "Ciwi.ai:AI Translate&adapt‑GPT" is a powerful translation tool that offers reliable, fast, and accurate translations with excellent customer service. While there are some minor concerns regarding usage costs and developer communication, the majority of users find it to be an excellent solution for their translation needs.

Tealibere

Jun 26, 2025  on Shopify

I have tried many translation apps, and this one has a very high cost-effectiveness, accurate translation, simple interface, and comprehensive functions. Customer service is always available to provide support

Orientaleaf

Jun 26, 2025  on Shopify

We've been using this translation app for a while, and it's been excellent. The customer service is fast and very helpful — every time we had a question, they responded quickly and solved it efficiently. One of the standout features is the ability to choose different LLMs for translation. The translations aren't just word-for-word; they take the context into account, which makes the final result much more natural and accurate. Special thanks to Allen for his outstanding support — he’s been incredibly helpful throughout. Highly recommended! 中文的服务支持太棒了,比邮件回复的体验好太多!而且会用心聆听用户的需求,给出迅速、快捷的支持! 闭眼冲!

21Collagen.com

Jun 13, 2025  on Shopify

This app is incredibly helpful for fast and accurate translations—practically error-free. Yes, you do pay credits for translations (unless you connect your own API), but in return, you avoid the hassle of dealing with human translators and wasted time. The support team is responsive and very professional. In our case, we managed to translate an entire language in just 3 hours—a phenomenal speed compared to the 5–10 days it used to take us before. Highly recommended if you value efficiency, speed, and reliability in your translation workflow.

5SION

May 09, 2025  on Shopify

The translation quality is very good, and the speed is also fast. Customer service response and problem-solving speed are very fast.

KARKKI

Mar 21, 2025  on Shopify

A very useful plugin with a very accurate translation

HawkSling

Feb 28, 2025  on Shopify

It's very user-friendly. The official translation app only supports two languages, which perfectly makes up for that shortcoming. Moreover, it's more convenient to use than other applications. The customer response is also very prompt, which has helped me solve a lot of problems.

Katkosaigon

Feb 21, 2025  on Shopify

Second try to use this app. Got helpful and realtime support from developer.

Dali Experience Community

Feb 18, 2025  on Shopify

I tried this app,the great side is very easy to use. And the translation result is perfectly displayed, not feel like a third-party plug-in, pretty immpresive. I used it for my 4th and 5th language(shopify only provide 3 languages).

Mablebaby

Feb 14, 2025  on Shopify

This is a very professional team. I encountered many issues, but their communication skills and service were highly professional and efficient. They resolved any problems quickly. I translated the content into Arabic, Spanish, and German, and it turned out great. I highly recommend them. If you have any doubts, I strongly suggest reaching out to their team for assistance.

BeQueenWig FR

Jan 23, 2025  on Shopify

This software is very easy to use. When you have a need, you can communicate with the technicians and get feedback immediately and handle it. The efficiency is very high and the fee is not high.

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