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Customer reviews: Hextom AI Translate & Currency

Develop by Shopify

Reviews (1,236)

Overall rating
4.8

What Merchants Think

Merchants using the "Hextom: Translate & Currency" app have generally provided positive feedback, praising the app for its impactful features and the responsive support team. Many merchants find it indispensable for international e-commerce due to its effective translation and currency management capabilities, although some concerns were raised regarding technical issues and support efficiency.

Key Strengths

  • Offers user-friendly interface and easy setup.
  • Provides accurate translations and effective currency conversion.
  • Responsive and helpful customer support.
  • Free plan available for basic usage with reasonable upgrade options.
  • Enhances global reach for Shopify stores.

Common Concerns

  • Occasional bugs and technical issues affecting app performance.
  • Inconsistent support response times in some cases.
  • Translation errors in certain languages, leading to potential misunderstandings.
  • Issues with AI translation overcharging.
  • The free plan's limitations might not suit all users.

Final Thoughts

Overall, "Hextom: Translate & Currency" is highly recommended by many merchants for its effectiveness in simplifying the language and currency needs of global e-commerce stores. While some technical and support-related concerns exist, the app’s strengths in enhancing accessibility and usability make it a valuable tool for expanding into international markets.

ParrocatMove

Sep 24, 2025  on Shopify

iTopMax

Sep 22, 2025  on Shopify

Very Good

SHEGLITTARY

Sep 20, 2025  on Shopify

love it

Helis Brain

Sep 20, 2025  on Shopify

TOPDON EUROPE

Sep 16, 2025  on Shopify

I’ve been using Hextom’s multi-language translation app on Shopify for almost a year, and it has been a great experience. The app is powerful, easy to use, and comes with clear tutorials. Its automation features save a lot of time and effort. While there are occasionally needs that the current features don’t fully cover, the customer support team is always quick to respond. They not only help troubleshoot issues but also escalate them to their engineers for fast resolution when necessary. Overall, it’s a reliable tool that I plan to keep using.

555lampen.com

Sep 15, 2025  on Shopify

good

YeS! Your eShop

Sep 13, 2025  on Shopify

LINAH Amsterdam

Sep 12, 2025  on Shopify

Good translation app and the customer service is really great. Doing there best and solving the problems very fast!

Beitongyang

Sep 11, 2025  on Shopify

Edikani

Sep 10, 2025  on Shopify

fine

Qualash

Sep 02, 2025  on Shopify

Great app, very easy to use and saves a lot of time with translations. Manual edits are preserved, and the support team is super helpful and responsive. Highly recommended!

SuperVanta

Sep 01, 2025  on Shopify

Wool & Wire

Aug 29, 2025  on Shopify

I am using this app since 2022. Very happy with the support. They are honest if there is a bug and kept me updated on the developments of the issue I had. The app is easy to use and the AI fucntion does what it needs to do. I used other apps in the past that often created a lot of bugs etc.

Aorkuler

Aug 29, 2025  on Shopify

mem39

Aug 29, 2025  on Shopify

App bellissima!!!

Buy E-Scooter

Aug 27, 2025  on Shopify

very good

Hanmatek

Aug 25, 2025  on Shopify

VitalithLabs

Aug 24, 2025  on Shopify

Indian House

Aug 23, 2025  on Shopify

FlexOutlet

Aug 22, 2025  on Shopify

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