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Customer reviews: Google Ads & Shopping AI: ST

Develop by StoreYa

Reviews (146)

Overall rating
4.1

What Merchants Think

Merchants generally express satisfaction with "Google Ads & Shopping AI: ST", noting its efficacy in boosting traffic and sales with minimal effort. Many appreciate the app's ease of use, automation features, and the hands-on support provided by account managers like Emma. Users often find that it provides a strong return on ad spend (ROAS), making it a valuable investment for their marketing efforts. However, a minority of reviews express dissatisfaction with the promised results not being met.

Key Strengths

  • User-friendly interface and easy setup
  • Strong customer support, especially from account managers like Emma and Rachel
  • Effective automation of ad campaigns, reducing manual effort
  • Consistently high ROAS for many users
  • Helps in scaling online businesses efficiently

Common Concerns

  • Inconsistent results, with some users experiencing lower than promised ROAS
  • Claims of misleading advertising and business practices
  • High cost without guaranteed sales for some users
  • Disparities in initial versus ongoing performance

Final Thoughts

Overall, "Google Ads & Shopping AI: ST" is well-received by many users who highlight its ability to drive significant traffic and sales with little manual intervention. The app’s automated features and robust support team, particularly the account managers, are frequently commended. However, potential users should be aware of the mixed experiences regarding ROAS and the cost-benefit balance before integrating it into their marketing strategies.

Front Porch Candles

Apr 16, 2024  on Shopify

My ROAS has been 4x+ with this app. Highly recommend and hope it keeps performing as well as it has. Great customer service too!

Stiefeld Boots

Apr 09, 2024  on Shopify

This app is amazing! We have had incredible results and with Emma's support it has been really smooth. It works for any type of business and in any country in the world. We are a Mexican brand and it has been so great. I was tired of spending money on ads without getting the results we wanted. Thank you.

Creative Home

Apr 06, 2024  on Shopify

They have been charging us $1,250/month and bringing on average 3 sales for the past 3 months. They have refused to refund any of our payments and are holding our cancelled subscripiton fee captive so we don't open disputes. Completely bad business practive, false advertisement, fraudulent activity and behavior. We will report them Shopify and have disputed our payments from PayPal. Edit: We never had a year long subscription, all their statements and numbers are complete lies ! Feel free to privately contact me if you want to see our proofs. DO NOT USE THİS APPLİCATİON ! The first month we had a positive ROAS with very low volume, this is how they tricked us into spending more with them ! This is their scamming strategy. They never made any AI Ads, Facebook or Instagram Ads. All they do is copy a Google branding campaign to retarget your existing users without adding any real value. This is how they get a good ROAS on the beggining, then they raise your budget and start charging you with no sales, be very careful with this misleading company !

West End Coffee Roasters

Dec 27, 2023  on Shopify

StoreYa has been a great app for our Shopify eCommerce platform. We have achieved a 4.4 ROAS during the last two holiday months of 2023. Quite impressive. We are getting orders from every where now, not just local/regional. This has been a great investment for our online coffee business. Thank you for such a great product!

F-Life Games

Dec 24, 2023  on Shopify

So, I have had an excellent experience with this company and the ad service. I hate dealing with ads, so handing off Google Ads was awesome. I had huge success using this service. I did go viral on TikTok 3 times, so I am sure some of the Google clicks were from people from TikTok searching for me already, but even after the viral surges, it kept my brand awareness going. The customer service is amazing. If you're lucky enough to work with Emma then you're going to be in good shape. Just a side not about what I love is if you want to pause ads just let them know and they will. No annoying fine print that says you have to keep going for whatever reason. They are people and they understand business and they give advice as to when you should or shouldn't pause, but if you do there is no fight about it and they do. This is super helpful for a startup doing the scale/advertising balance. Thank you so much and I will continue using for everything Google related.

Elwood 101

Dec 21, 2023  on Shopify

We achieved great results with STOREYA, with excellent support and communication from Emma H. I have found STOREYA to be an important part of our advertising strategy and use them to continually drive sales for our best selling labels. We still do our manual ads to build up sales and exposure for all the other labels which need closer micro management. Would definitely recommend giving Storeya a go....

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